Johan Van Riet

Responsible for Shuttleworth's European operations (26 FTE - €10 M), with a focus on increasing market share and profitability in EMEA by expanding local production capacity. Initiating synergies between various EU ProMach entities.

Assignment for GEA BE to establish a new service and sales facility West of Antwerp. Responsible for business case, location selection, CAPEX application, fitting out building, transition from local distributors to the new GEA centre, and recruitment of local full-time staff. Manage all service, logistics and administrative activities of an existing dairy centre East of Antwerp (24 FTE - €9M).

Responsible for the global development, improvement and harmonisation of processes within the Customer Care DF&H division (18 sites, ± $200 million). Introduction of digital tools (including VR, Salesforce Field Service Lightning and digital pricing models) and guidance of teams with revenue and profit growth through TAM analyses, CRM dashboards, the introduction of a Key Account Management framework and the strengthening of internal synergies.

Interim leadership of the FTNON team, with a focus on reconnecting the business with key accounts in EMEA and the US and strengthening collaboration between the teams in California and Hengelo. Development of additional revenue through innovative exchange programmes.

Responsible for the entire After Sales organisation (±41 FTE – ~€30M), managing the back office, service department, customer care workshop, after sales support and sales. Led multiple change projects (including with Keystone, McKinsey, BCG and ViCre), involved in acquisitions and the successful relocation of filling machine production from the Netherlands to Belgium.

Management of the Project Management department, with additional responsibility for sales support for new machines and after-sales.

Establish a Project Management department for the business in Sint Niklaas (BE) and Madera (USA). Implementation of a PM structure, monitoring of internal change process for new structure and monitoring of strategic projects in NAM, APAC and EMEA.

Design of production lines in collaboration with customers, engineering, operations and sales. (Sterilisation, filling and sealing machines combined with peripheral equipment).

After-sales support and follow-up for all filling lines in North America with a team of service technicians and automation engineers.

Technical supervision of the construction of a prototype aseptic filling machine at a machine manufacturer in Italy for the Tetra Pak R&D Centre in Darmstadt (Germany). Responsible for installation and FDA validation of the prototype in the US, followed by the construction of series-1 in Italy.

Preventative maintenance, troubleshooting, and upgrades on Tetra Pak aseptic filling lines in Belgium.

Performing mechanical maintenance, preparing and supervising plant shutdowns, and assisting with pump maintenance.