Johann Dierking

Angestellt, Direktionsassistent Front Office, Relais & Châteaux Hardenberg BurgHotel
Berlin, Germany

Fähigkeiten und Kenntnisse

Front Office
Führung
Hotel
Hospitality Management
Guest Relations
Hotel industry
Reception
Sales

Werdegang

Berufserfahrung von Johann Dierking

  • Current 2 years and 5 months, since Jan 2024

    Direktionsassistent Front Office

    Relais & Châteaux Hardenberg BurgHotel

  • 1 year and 7 months, Jun 2022 - Dec 2023

    Front Operations Manager

    Hotel Indigo Berlin - Ku‘Damm

  • 6 months, Dec 2021 - May 2022

    eCommerce Support

    Sennheiser electronic GmbH & Co. KG
  • 6 months, Jun 2021 - Nov 2021

    e-Commerce Praktikant

    Sennheiser electronic GmbH & Co. KG
  • 5 months, Dec 2020 - Apr 2021

    Assistant Front Office Manager

    Steigenberger Grandhotel Belvédère

  • 5 months, Jul 2020 - Nov 2020

    Night Manager

    Althoff Hotel Fürstenhof Celle

  • 11 months, Sep 2019 - Jul 2020

    Future Leader Rooms Division

    InterContinental Malta

    Renown Graduate Programme for Aspiring Hospitality Industry Leaders by InterContinental Hotels Group Placements in both administrative Departments as well as Rooms Division with an emphasis on Front Office & Housekeeping Management tasks included training & motivating the team to deliver on InterContinental Ambassador Sales, Introducing new technology to the front office team (yet to be implemented)

  • 2 years, Oct 2017 - Sep 2019

    Front Office Supervisor

    Crowne Plaza Berlin - Potsdamer Platz

    Overseeing of Daily Front Office Operations Management Tasks included Optimising Checklists, Upselling Revenue Increase, Night Roll, on-the-job training for new colleagues and apprentices, customer relations, room inventory management Implemented a new evacuation procedure for the whole hotel complying with both company and local requirements

  • 7 months, Feb 2017 - Aug 2017

    Front Office Agent

    InterContinental Sydney

    Complaint Management Customer Relationships Selling of f&b options, higher room categories, loyalty programme InterContinental Ambassador awarded "Top Enroller" award initiated and implemented operational changes to daily tasks saving hours of workload each week

  • 2 years and 5 months, Sep 2014 - Jan 2017

    Apprentice

    InterContinental Hotel Berlin GmbH

    Ausbildung zum Hotelfachmann Various insights and tasks within a busy, large hotel environment in one of Germany´s leading conference & business hotels Experiences in 16+ Departments including Sales & Marketing, Accounting, Front Office & Housekeeping built a solid foundation for further industry studies and will always layer my hands-on approach to the business.

  • 6 months, Mar 2014 - Aug 2014

    Uniformed Services

    InterContinental Hotel Berlin GmbH

Ausbildung von Johann Dierking

  • Current 5 years and 8 months, since Oct 2020

    business administration

    IST-Hochschule für Management

  • 1 year and 3 months, Oct 2018 - Dec 2019

    Hotel, Gastronomie, Tourismus

    IST-Hochschule für Management

    Hotel Management Diploma, sponsored by IST Hochschule fuer Management as prize for a competition I won Studies included Sales & Marketing, F&B Management, Accountinga, HR Management, among many others graduated with 1.8

  • 2 years and 5 months, Sep 2014 - Jan 2017

    Hotel, Gastronomie, Tourismus

    OSZ Gastgewerbe Brillat-Savarin-Schule, Berlin

  • 6 years and 11 months, Aug 2005 - Jun 2012

    Kaiserin-Auguste-Viktoria-Gymnasium (Hannover)

    Sprachen, evangelische Religion, Politik-Wirtschaft

Sprachen

  • English

    C1 (Fließend)

  • French

    B1-B2 (Gute Kenntnisse)

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