Jomari Swarts

Implements company product Leads team of business analysts Drives scoping and design of system, processes and product design Manages cross departmental senior stakeholders Performs vendor due diligence and relationship management Obtains board approval and sign-offs for product

Managed the Management and Information Systems department Upgraded, improved and managed all HR related systems Ran companywide performance review and salary increase processes Reported regularly to company board and senior management Improved HR processes, analyzed and maintained employee data Ran decision-making process for new HR system by overseeing multiple POCs

Managed a diverse team of eight operations consultants (coaching, performance appraisals, career development). Strategy and planning (resources and system requirements) for overall department of approx. 100 consultants. Project managed operations-specific system and process enhancements.

Serviced and captured life and retirement product accounts (Endowment, Living Annuity, Retirement Annuity and Preservation funds). Interacted regularly with clients and financial advisers Consistently maintained high accuracy whilst working with high volumes. Processed death claims, obtained relevant knowledge and skills surrounding the legislative processes.

• Competitive and Corporate Strategy Tools • Logistics and Supply Chain Management • Price Management

Finance | Consulting • Advanced Finance • Negotiations • Management Control Systems • Doing Business in Africa