Jonathan Genovard

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Angestellt, Customer Lifecycle Manager, Blacklane

berlin, Deutschland

Fähigkeiten und Kenntnisse

agile
CRM
Customer Relationship Management (CRM)
Growth Strategy
Marketing
Customer Retention
Project manager

Werdegang

Berufserfahrung von Jonathan Genovard

  • Bis heute 5 Jahre und 3 Monate, seit Apr. 2019

    Customer Lifecycle Manager

    Blacklane

    Scaling LTV, activation, retention, engagement and resurrection by planning and executing the roll-out of Automated Segmented Lifecycles for Blacklane global user base via triggered, scheduled and personalized multi-channel campaigns (email, push, In-app, content cards) based on the insights of data mining exercises and the iteration of testing frameworks. Blacklane is a global chauffeur service marketplace (web/app) with 400+ employees.

  • 9 Jahre und 3 Monate, Jan. 2010 - März 2019

    Brand & Product Manager

    Genovard Brand Studio

    Define and develop digital strategies combining design, marketing, content and technology to create relevant brand experiences for client portfolio and own projects. *Genovard is a cross-functional team that design brand stories for the digital age.

  • 7 Monate, Nov. 2017 - Mai 2018

    Digital Product Marketing Consultant

    Imotics

  • 1 Jahr und 5 Monate, Juni 2016 - Okt. 2017

    Product Marketer & CRM Lead

    adviqo GmbH

    Responsible for implementing Braze, a multi-channel Engagement Automation Tool: email reputation, attributes, events and triggers to further plan and execute the overall retention strategy in order to scale the customer journey touchpoints performance by implementing and continuously optimizing the automated multi-channel Lifecycles (email, push, in-app, content cards).

  • 1 Jahr und 1 Monat, Jan. 2013 - Jan. 2014

    Co-Founder

    REPRESENTANT

    Export & Import Opportunities • Introduction of international quality products in german market. • Sales strategies. • Building partnerships • Solutions for client´s needs. • Account managment. • Customer relations managment. • Research of german market opportunities. • Press communications. • Promotion strategies.

  • 7 Monate, Juni 2012 - Dez. 2012

    Marketing & Visual Communications

    RPA-PR

    Taking care of Spanish-German Market deals. Creating Media Campaigns for different clients. Developing Sales & Marketing Strategies. Promotion & Design direction of digital Guide Tour. Supporting Media & Branded content. Writing & Publishing press releases. Online Marketing & Visual Communications. Generation of new clients & advertisers.

  • 7 Monate, Sep. 2011 - März 2012

    Product Public Relations

    Gameforge

    Writing & Publishing press release texts. Supporting PR team in product presentations. Market analysis and research. Generated new development deals and contacts. Taking over own projects, such as: -Content marketing. -Social media strategies. -Collaboration with Universities.

  • 4 Monate, Sep. 2009 - Dez. 2009

    Creative Coywritter

    Tiempo BBDO

    TV, radio & press script-writing. Creative strategy development. Brands I have worked with: Nestlé, Bayer, Pepsico, Lay´s, Cheetos, Roca, …

  • 4 Monate, Juni 2007 - Sep. 2007

    Journalist

    TV Mallorca

    Interviews. Manage content. Research of news. Filming & editing.

  • 4 Monate, Jan. 2007 - Apr. 2007

    Creative Director Assistant

    Al Punto

    Conceptual research. Online Marketing. Creative Writing as a brand to consumer. Brands I have worked with: KIA motors, Holyday Inn, Farmer Jones, Taco Bell…

Sprachen

  • Deutsch

    Fließend

  • Spanisch

    Muttersprache

  • Italienisch

    Fließend

  • Englisch

    Fließend

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