Jorge Mauricio Tabarini

Angestellt, Sachbearbeiter (Innendienst) - Spanisches Team, Arvato SE
Bielefeld, Germany

Fähigkeiten und Kenntnisse

Customer Relationship Management
Database
Networking
Microsoft Office
Mac OS X
Linux
Web Development
Domains
IBM Lotus Notes
Internet Browsers
MCSA
A+
Network+
PC Build
Routers
Network Configuration
DSL
DSLAM
Switches
Video editing
Microsoft Windows 10
Microsoft Windows 11
SAP Customer Relationship Management (SAP CRM)
SAP Enterprise Resource Planning (ERP)

Werdegang

Berufserfahrung von Jorge Mauricio Tabarini

  • Current 2 years and 7 months, since Nov 2023

    Sachbearbeiter (Innendienst) - Spanisches Team

    Arvato SE

  • 1 year and 4 months, Jul 2022 - Oct 2023

    Sachbearbeiter (Innendienst) - Platinum Team (Spain)

    Arvato SE

  • 3 years and 10 months, Sep 2018 - Jun 2022

    Sachbearbeiter - Service and Repair (Spain)

    Arvato SE

  • 2 years and 11 months, Oct 2015 - Aug 2018

    Customer Service Representative - Microsoft Partner Network

    Arvato Direct Services GmbH

  • 5 years and 2 months, Jul 2008 - Aug 2013

    Technical Consultant

    AAPT

    I was a Technical Consultant and my job entailed first and second level troubleshooting of customers’ telephone, data lines, and mobile lines. I provided phone-based support to corporate customers for fixed telephone lines and mobiles. I accessed AAPT switches and analysed test results, diverted lines, blocked numbers. I ran line tests on ULLs. Whenever a field technician visit was required, I advised appointment or commitment dates to customers.

  • 11 months, Sep 2007 - Jul 2008

    Telstra Service Advantage Specialist CNSC - Voice

    Excelior

    As a Telstra CNSC Specialist, I provided Level Two Support for customers. I had testing tools to try and determine the cause of the telephone line fault. Whenever a field technician visit was required, I informed the customers. I got calls from field technicians for testing telephone lines, as well.

  • 1 year and 2 months, Jul 2006 - Aug 2007

    Technical DPC Level 3 - Systems and Data Officer

    Australian Bureau of Statistics

    As a Census DPC-3, I provided technical support to DPC-1 staff. I entered road data into MB, CD, and SLA indices into the database. I generated Person, Family and Dwelling tables for all the relevant Census variables. I used tools for error detection and correction for Census variables via queries and bulk amends.

Ausbildung von Jorge Mauricio Tabarini

  • 1 year and 6 months, Jul 2005 - Dec 2006

    Business and Information Technology

    The University of Melbourne

    Business and Information Technology, Marketing Management, Business Finance, Project Management

  • 1 year and 4 months, Mar 2001 - Jun 2002

    Telecommunications Engineering

    RMIT University

    Satellite Communication Systems, Mobile Communication Systems, Network Switching and Broadband Networks, Optical Fibre Communications Systems

  • 6 years, Jan 1995 - Dec 2000

    Electronics Engineering

    Universidad del Valle de Guatemala

    Electronics, Control Systems, Communications Systems

Sprachen

  • Spanish

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • German

    B1-B2 (Gute Kenntnisse)

  • Italian

    A1-A2 (Grundkenntnisse)

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