Jovana Stojanović Vranješ

Salesforce and Sales Tools application support: - Admin Support to internal Salesforce Users – managing accounts, opportunities, contacts and chatter groups; assisting managers in building reports. - solving technical issues and monitoring the activities and permissions for Quotebuilder, MyNCR, eOrder and NOL tools

- Technical support agent for French, English, German and Serbian speaking customers - as Senior Agent in the team, I was: creating and testing new procedures in order to be more precise and quick in performing our job; active attendance at candidate interviews; training both - new colleagues and experienced colleagues - in new procedures; creating schedules and taking care of administration formalities.

- organization, logistics, planning and conducting a three-day multimedia exhibition Iced Silence (commemorating the 72nd anniversary of the raid on Novi Sad) - organization and logistics of Christmas concerts; - organization and logistics of public celebration of the New Year's Eve on Square of Liberty (Trg Slobode), Novi Sad in collaboration with AAA production; - organization, logistics and management of the charity event Open Heart Square;

- planning, organizing, managing and running cultural events and tours at home and abroad; - logistics and administrative organization of the ensemble.