Prof. Juan Manuel Garrote

Managing Director in charge of the Swiss German market for public and private Spitex and Protected Living organizations. Based in Switzerland, MLS provides a Cloud, ERP and Communication platform for healthcare professionals in the area of Homecare and Serviced Living.

Leading business development, with strong focus on service management and business solutions integration, for clients in various industries (Consumer Goods, Logistics, Healthcare, Civil Administrations, Financial Services, Swiss Watch Industry…).

In charge of service offering and service delivery management in the ICT sector, including service management and optimization programs for multinational clients in Switzerland and EMEA. In charge of major IT service transitioning programs from Switzerland in Eastern Europe for FMCG & Logistics corporations (Prague & Krakow). Setup strategic alliances to support client service management initiatives (IBM, HP, Microsoft, Unisys, ITC InfoTech, nLyte, NewScale …)

Regional Sales Manager for Switzerland & Benelux

Key Accounts manager for multinational corporations, international organizations and major financial services firms, in the area of Knowledge & Service Management.

Psychologie sociale