Julissa Zevallos

•Develop business opportunities with our key accounts according to Cardif Latam in a BtoB Model (USD $78 million in annual gross written premium). •Tracking products profitability, premium revision, technical results and paid claims. •Defining the customer requirements in the implementation of integrated platforms through APIs, data exchanged with 3rd parties and customer experience. •Developing of an internal data visualization tool Qlik View along with the Operational team.

•Responsible for developing and tracking portfolio (USD $8 million in annual gross written premium) achieving profitability and a position in the market place in a BtoB/BtoBtoC models. •Run quantitative and qualitative market research: designed on focus groups, surveys, analyze market trends and competitors. •Define price strategy and reinsurance as a slip leader in collaboration with underwriters and the commercial team.

• Responsible for tracking KPIs: sales per category, per channel distribution, renewal, collection policies, cancellations. • Support Marketing team on web page development and product updates. • Collaborate with the CRM team to set up loyalty plans. • Participate in the improvements of complaints management.

• Market studies and competitors analysis in a BtoBtoC model. • Exhibition stand design at trade fairs in coordination with the agency, transport, and advertising. • Web-site: e-mailing to customers, control and information update. • Create a customer database and preparation of questionnaires.