Juri Wagner

- Analysing team KPI and working on activities to maintain and/or improve the results on daily basis through training and case studies - Evaluation of wide deviation in operations' performance statistics and developing an action plan for performance improvement. - Continuous monitoring of LoB status to make sure the activities adhere to Client's SLA - Handling daily administrative requests and enquiries for the team and preparing daily reports for ACM meetings

- Providing first class technical support for products based on iOS, macOS, watchOS and tvOS. - Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. - Communicating with other departments on emerging issues and escalations. - Assisting Tier 1 advisors with the complex issues and taking over escalations. - Communicating with clients inbound/outbound and by email - Escalating technical requests to Apple engineering team

My duties included analysis of application forms of candidates, who applied for positions within the companies of HireRight Clients. Investigation and verification of details regarding education and employment history of candidates. Communication with Human Resources of different major companies as well as small businesses. Building the vast network of contacts among different fields (finance, engineering, research, IT etc). Working on creating International Contact Database. Working with EMEA markets

I have been providing services of Location Sound Mixer and Boom Operator on various projects produced by Allfilm company. Additionally, I produced dialogue editing for several projects.

During my employment at BFM, I led classes of Bachelor and Master students in Sound Design, Location Sound Mixing subjects. My duties included the development of curriculum for the subject, arranging classes, preparing the relevant theoretical and practical material, examination of students.

During the period of contracting at Film Audio I mainly assisted in dialogue editing, which included synchronization of ADR and preparation of guide tracks for dubbing. However, there were several projects where I assisted in full post-production of documentaries (e.g. "Not My Land") and animated shorts (e.g. "The Winter Ghost"). I also participated in the restoration of Lennard Meri's documentary series, where my duties were preparing the sound for Broadcast and DVD production.

Sound engineer trainee programme at Classic Radio, at Estonian Public Broadcasting. Assisting Sound Engineers in mic placement and patchbay preparation for sound recording in the studio. Assisting with setting up broadcast equipment for live concerts broadcasting Installing microphones for on-site concerts recording (cathedrals, halls and chambers)

Electronic and electro-acoustic music composition Electronics Programming in Cycling Max 6 (Visual programming environment) Sound Synthesis and Algorithmic composition Teaching Mastering Interactive technologies/installations

Sound Synthesis Psychoacoustics Electrics and Electronics Sound physics Acoustics Programming in C++ Sound recording Studio equipment Composition Music Industry Additional module in Media Production

Mathematics Physics Material studies Surveying and geology Drawing in Autodesk AutoCAD Programming in MathWorks MATLAB