Jyoti Kapoor

Apr 2014- till date: •Automating test cases using automation tool TOSCA.Testing platform against functional specifications Apr 2012- Mar 2014 : Training Stream Lead and PMO •Creation of training plan and tracking deliverables •Responsible for portfolio reports •Quality compliance for documents and products •Tracking of products under project plan July 2011- Mar 2012 : Product Specialist •Product Support and Consulting for STOXX users•Support operation and maintenance of the platform

Credit Suisse via Cognizant Technology Solutions (Zurich, Switzerland) • Leading the offshore Host team for entire EOD Bank process • Business requirement analysis, set-up and testing of batch jobs • Proposal of solutions; planning and set-up of new environment • Defect resolution, Synthesizing and provisioning of Test data • Analysis data sources, feeds from various Banking applications • Report creation for offshore and onsite Host teams

Nov 2008-July 2009: Application Support Analyst • Application support of mainframe based life insurance solutions • Managing of financial data synchronization and RCA of data integrity issues • Trainer for host tools and new processes • Back-up Lead for the Operations team Mar 2007-Oct 2008: Production Support Analyst • Application development support for insurance solutions • Batch and ad-hoc job scheduling • Incident management • QA test execution and reporting

Systems Analyst in the Data Center Operations Team for Johnson and Johnson. Main responsibilities were : • Monitoring and analysis 400 Mainframe servers • Leading the mainframe team as a single point of contact • Incident management and Escalations