Kadam Shah

– Managed end-to-end delivery of 3 concurrent SaaS products; maintained 80% milestone adherence across planning, execution, and go-live. – Led cross-functional teams of 10–12, coordinating engineers, designers, and QA across distributed locations. – Reduced critical-path blocker resolution time by 30% through structured risk registers and escalation frameworks. – Served as single point of contact between senior management and delivery teams — weekly status reporting and stakeholder dashboards.

– Coordinated delivery of enterprise ERP and web application projects across 4 simultaneous client accounts — all on time and within scope. – Ran sprint ceremonies for Agile teams (8–12 members each); improved team velocity by 22% across 5 sprints. – Authored detailed RFP and proposal documents for business development, contributing to 2 new project mandates. – Produced weekly executive dashboards and risk reports for UK clients — 75%+ satisfaction scores.

– Owned delivery of 3 product lines across healthcare, e-commerce, and fintech — 90% delivered within agreed scope and timelines. – Set up and ran all Agile ceremonies from scratch for a 15-member team: stand-ups, sprint planning, reviews, and retrospectives. – Managed distributed teams across India, Canada, and the US using Jira, Confluence, Slack, and Asana. – Reduced post-release defects by 45% by applying quality checkpoint processes within each sprint cycle.

– Led quality assurance across 3 concurrent software platforms — zero critical production incidents across 6 release cycles. – Introduced process improvements that reduced manual operations effort by 40% and accelerated delivery cadence. – Mentored and supervised 5 team members; managed task allocation, workload planning, and performance standards.

— test planning, defect tracking, and release coordination. – Reduced defect resolution time by 25% through structured Jira-based workflows and cross-team coordination.

– Managed international client accounts — primary liaison for all communication, reporting, and performance reviews. – Coordinated multi-channel digital projects across content, technical, and commercial workstreams simultaneously. – Produced monthly performance reports and strategic recommendations for clients in the US, and the Middle East.