Kamina Adi

Bis 2024, Customer Service Representative, Teleperformance
Berlin, Germany

Fähigkeiten und Kenntnisse

Account Management
Business Analysis
Client Relations
Communication
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Data Analysis
English
Financial Analysis

Werdegang

Berufserfahrung von Kamina Adi

  • 1 year and 4 months, May 2023 - Aug 2024

    Customer Service Representative

    Teleperformance

    Worked for Aviva Motor Insurance. Assisted customers with motor insurance inquiries, claims, and policy information. - Resolving issues and answering questions. - Processing policy renewals, amendments, and cancellations.

  • 2 years and 4 months, Feb 2021 - May 2023

    Assistant Manager

    Franksters Group

  • 9 months, Nov 2020 - Jul 2021

    Account Manager

    FA Business Solutions

    My hands-on experience with Bokio for data entry, coupled with a dissertation on "The Effects of Team Innovation and Leadership Clarity in Organizations," has equipped me with a keen understanding of organizational dynamics. During my MBA, I completed an 8-month internship with FA Business Solutions, where I served as an Accounts Administrator/Accounts Manager from November 2020 to July 2021. I am eager to leverage my skills and knowledge in a dynamic and growth-oriented environment.

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