Kana Ueki

Provides courteous and professional services to guests; Handles booking reservations and responds to guest enquiries; Ascertains guest payment and prompt invoicing; Bookkeeping duties; Dealing with guest complaints and resolving issues to guest’s satisfaction; Creating daily management reports; night audit duties; Accurate data entry; Liaising with other teams regarding guest bookings; and Assisting with business administration duties to general managers and area managers.

 Set up regional branch and promoted to Marketing Head of Asia in 2010 to lead Asian markets;  Market analysis, market research and proposed strategy to senior management;  Held events and delivered marketing pitches / presentations;  Managed a team of program advisors;  Created budget and monitored performance against budget;  Prepared senior management reports and other financial reports; and  Attended and contributed to executive meetings with senior management.

 Coordinated program logistics;  Liaised with local placement coordinators to ensure compliance;  Led and created orientation programs and cultural awareness programs;  Conducted information sessions to answer enquiries from students and parents;  Resolved student issues due to cultural differences and provided mental support; and  Ran participants reports and reported to head office.

 Provided direct assistance to in-house legal counsel;  Created reports for senior management in M&A and fund projects;  Led new business development meetings;  Travelled to overseas clients for marketing presentations;  Key stakeholders management for new business development;  Identified new fund opportunities and proposed to senior management;  Supervised a small documentation team; and  Prepared presentation materials for senior management and CEO.

 Provided direct assistance to three partner-lawyers;  Prepared legal documentation and translations Japanese-English;  Attended client meetings at negotiations for reporting and interpretation of Japanese-English for lawyers;  Managed task list of partner-lawyer, junior lawyers, paralegals for due diligence project and ensured task completion met deadline;  Drafted emails and correspondence with clients for lawyers; and  Handled client enquiries.

Marketing, Emerging Markets, Hospitality Management, Six Sigma Quality Management