Karol Mishell Fernández Oñate

- Conduct usability testing and supporting research activities, including note-taking and summarizing findings to inform iterative improvements. - Prepare VPAT reports by coordinating with program managers to gather audit information and update accessibility documentation. - Optimized cross-team collaboration by designing and launching a SharePoint-based requirement intake system, reducing communication silos between Research and other departments.

- UX Research, UX Audit - Created wireframes and interactive prototypes using Figma to visualize design concepts and user flows. - Designed visually appealing and functional interfaces, ensuring alignment with brand guidelines and accessibility standards. - Created and maintain reusable components and patterns for consistency across the product.

- Designed UI for desktop and mobile projects for Builder.ai - a role requiring 100% proficiency in English. - Collaborated directly with the Product Manager to prioritize activities, create user stories, and participate in regular meetings for project iterations. - Handled various products, creating user flows, and designing happy and sad paths for the workflows.

- Developed wireframes, low-fidelity (LF), high-fidelity (HF), and interactive prototypes. - Conducted a benchmark analysis to enhance the company's webpage. - Analyzed metrics using Hotjar to optimize the UX. - Research through interviews and usability studies, incorporating A/B testing for evaluation. - Designed graphics, including e-mail design, GIF animations, image posts and stories for social media design, photo editing, and printed material design. - Developed design systems components.

- Created and prototype interfaces for both desktop and mobile platforms. - Led a project to create interfaces for opening bank accounts for two or more people. - Conducted research: Usability studies were performed with bank agents to evaluate the flow of client account openings. - Participated in the DesignOps chapter, I actively contributed to standardizing UI documentation. - Learned and applied agile methodologies such as SCRUM within the team.