Katarina Cekovic

Bis 2024, Customer Service Administrator & Billing Administrator, KONE d.o.o.
Zagreb, Croatia

Fähigkeiten und Kenntnisse

Customer-Relationship-Management
Photoshop
Customer Relationship Management (CRM)
Wordpress
MS-Office
Outlook
PowerPoint
Customer Service
Sales-Consulting
Invoicing
Microsoft Dynamics NAV
Administration
Support
Teamwork
independent
Flexibility
Loyalty
Customer Relations

Werdegang

Berufserfahrung von Katarina Cekovic

  • Current 10 years and 3 months, since Apr 2016

    Call Center Agent

    Elektronički računi d.o.o.

  • Current

    Technical Account Manager

    Elektronički računi d.o.o.

    Provide technical support for customers

  • 4 years and 3 months, Sep 2020 - Nov 2024

    Customer Service Administrator & Billing Administrator

    KONE d.o.o.

  • 3 years and 2 months, Sep 2017 - Oct 2020

    Customer Service Consultant

    Elektronički računi d.o.o.

    Provide technical support for customers Complete call logs and dokument all customer in CRM system doing monthly CRM reports for management

  • 1 month, Feb 2015 - Feb 2015

    Seller advertising space

    DEKRA za privremeno zapošljavanje d.o.o., Zagreb, Croatia

    selling advertising space

  • 1 year and 2 months, Apr 2013 - May 2014

    Accountant and Administrator

    Irsa-Zagreb d.o.o.,Pešćenica, Croatia

    Booking incoming and outgoing invoices, generate payments and preparing bank payment orders, filling out applications for workers...

  • 5 months, Jul 2012 - Nov 2012

    Seller of advertising space

    Jabuka TV d.o.o.

    selling advertising space, managing a sellers team of Sisak redaction

  • 7 months, Apr 2011 - Oct 2011

    Social Worker - assistente

    Association of the Deaf and Hard of Hearing of city Sisak, Sisak, Croatia

    Assistant Coordinator of the Association responsible for the performance creative workshops, realization of the rights of members and introducing new rights and decisions relating to the rights of the deaf and hard hearing people, decorating workspace of the Association on the occasion of certain holidays, contact the Centers for social welfare, editing Facebook page of Association's

Ausbildung von Katarina Cekovic

  • 8 years and 9 months, Oct 2001 - Jun 2010

    Marketing

    Faculty of Economics & Business Zagreb

Sprachen

  • English

    B1-B2 (Gute Kenntnisse)

  • German

    A1-A2 (Grundkenntnisse)

  • Croatian

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