Katja van Linge
Angestellt, Online Product Manager, TIB consulting
Vienna, Österreich
Werdegang
Berufserfahrung von Katja van Linge
Bis heute 10 Jahre und 3 Monate, seit Jan. 2014
Online Product Manager
TIB consulting
- Project management for acquisition and implementation of a company wide CRM system. - Product Evaluation, drafting requirements, proposals and technical specification documents for acquisition of various Marketing Tools. - Project leader for the customer service Audit, planning and executing improvement strategy - Development, maintenance and copy writing the corporate information Micro site - Implementation and development of the SEO/content strategy
2 Jahre und 8 Monate, Dez. 2010 - Juli 2013
Digital content manager EMEA
Western Union
Project management for re-design, product launches and site enhancements Creating Landing Pages online and off-line campaigns and media advertisement, Implementation and development of the SEO/content strategy and concepts to drive and increase traffic to sites, reporting on conversion rates, site traffic Implementation and monitoring of online campaigns (product awareness, promotions, sweepstakes) Manage graphic design and translation vendors Creation of branding and style guides
3 Monate, Okt. 2010 - Dez. 2010
Communications manager Aon Corporation
AON Coporation
Development and implementation of the Aon internet strategy Online management for merge of Hewitt with Aon Improvement of website usability
1 Jahr und 1 Monat, Feb. 2009 - Feb. 2010
Online Publications/communications manager, Project Manager
European Aviation Safety Agency
Documentation and implementation of the short-and long-term intranet strategy and IT Governance – Approach and intranet usage policies - Documentation of policies and procedures for document management and quality management requirements for the ISO 9001 certification of the Communications and Business Applications departments - Writing articles and advertisement for publication in dedicated industry magazines and websites - Manage press releases and official communications
1 Jahr und 2 Monate, Nov. 2007 - Dez. 2008
Customer Service Marketing Manager/event marketing
ESOMAR
Management of the customer service team and processes Assistance with the development of global events and programs Manage call for speakers through online campaigns and mailings sponsorships, exhibition stands and at conferences Implementation of membership loyalty programs Preparation of figures and statistics reports of the events (CSAT) Annual print of the Directory of global market research organizations Manage advertising and produce articles for Research World magazine
6 Monate, Mai 2007 - Okt. 2007
Web/Corporate Communications Specialist
Royal Dutch Shell plc
Project manager for the content migration of the existing Shell websites into a new design Interface between Corporate Affairs and Web Editor Support Approve and release of the Global Online - Content - Packages for publication on the various Shell website. Preparation of guidelines and manuals for the Web community, after the release of new features and applications Monitoring of standards and guidelines within the Web-Editor-support teams, coaching of the website owners
5 Jahre und 6 Monate, Aug. 2001 - Jan. 2007
Assistant Web manager
European Patent Office
Maintenance and development of the Corporate web presence and intranet and the Inpadoc Patents database.
1 Jahr und 7 Monate, Nov. 1999 - Mai 2001
Internet, Intranet Production Coordinator
Amazon.com European Services
- Creating the Customer Service Libraries, including tools, guides and software manuals and email policy and guidelines - Management of the CS Intranet (UK, US, DE.) - Project management of the European roll-out of the intranet
Sprachen
Deutsch
Fließend
Englisch
Fließend
Niederländisch
Muttersprache