Katja van Linge

Angestellt, Online Product Manager, TIB consulting

Vienna, Österreich

Fähigkeiten und Kenntnisse

corporate communications
content management
online marketing
project management
digital strategy
customer service audit
SEO Content
Marketing strategy
digital campaign management

Werdegang

Berufserfahrung von Katja van Linge

  • Bis heute 10 Jahre und 3 Monate, seit Jan. 2014

    Online Product Manager

    TIB consulting

    - Project management for acquisition and implementation of a company wide CRM system. - Product Evaluation, drafting requirements, proposals and technical specification documents for acquisition of various Marketing Tools. - Project leader for the customer service Audit, planning and executing improvement strategy - Development, maintenance and copy writing the corporate information Micro site - Implementation and development of the SEO/content strategy

  • 2 Jahre und 8 Monate, Dez. 2010 - Juli 2013

    Digital content manager EMEA

    Western Union

    Project management for re-design, product launches and site enhancements Creating Landing Pages online and off-line campaigns and media advertisement, Implementation and development of the SEO/content strategy and concepts to drive and increase traffic to sites, reporting on conversion rates, site traffic Implementation and monitoring of online campaigns (product awareness, promotions, sweepstakes) Manage graphic design and translation vendors Creation of branding and style guides

  • 3 Monate, Okt. 2010 - Dez. 2010

    Communications manager Aon Corporation

    AON Coporation

    Development and implementation of the Aon internet strategy Online management for merge of Hewitt with Aon Improvement of website usability

  • 1 Jahr und 1 Monat, Feb. 2009 - Feb. 2010

    Online Publications/communications manager, Project Manager

    European Aviation Safety Agency

    Documentation and implementation of the short-and long-term intranet strategy and IT Governance – Approach and intranet usage policies - Documentation of policies and procedures for document management and quality management requirements for the ISO 9001 certification of the Communications and Business Applications departments - Writing articles and advertisement for publication in dedicated industry magazines and websites - Manage press releases and official communications

  • 1 Jahr und 2 Monate, Nov. 2007 - Dez. 2008

    Customer Service Marketing Manager/event marketing

    ESOMAR

    Management of the customer service team and processes Assistance with the development of global events and programs Manage call for speakers through online campaigns and mailings sponsorships, exhibition stands and at conferences Implementation of membership loyalty programs Preparation of figures and statistics reports of the events (CSAT) Annual print of the Directory of global market research organizations Manage advertising and produce articles for Research World magazine

  • 6 Monate, Mai 2007 - Okt. 2007

    Web/Corporate Communications Specialist

    Royal Dutch Shell plc

    Project manager for the content migration of the existing Shell websites into a new design Interface between Corporate Affairs and Web Editor Support Approve and release of the Global Online - Content - Packages for publication on the various Shell website. Preparation of guidelines and manuals for the Web community, after the release of new features and applications Monitoring of standards and guidelines within the Web-Editor-support teams, coaching of the website owners

  • 5 Jahre und 6 Monate, Aug. 2001 - Jan. 2007

    Assistant Web manager

    European Patent Office

    Maintenance and development of the Corporate web presence and intranet and the Inpadoc Patents database.

  • 1 Jahr und 7 Monate, Nov. 1999 - Mai 2001

    Internet, Intranet Production Coordinator

    Amazon.com European Services

    - Creating the Customer Service Libraries, including tools, guides and software manuals and email policy and guidelines - Management of the CS Intranet (UK, US, DE.) - Project management of the European roll-out of the intranet

Sprachen

  • Deutsch

    Fließend

  • Englisch

    Fließend

  • Niederländisch

    Muttersprache

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