Kiril Traptchev

Microsoft Entra, Intune, VMware, Nutanix, Monitoring, Patch Management, Security hardening Microsoft intune MDM, Windows 10-11, configuration management and package deployment /apps/ CATO Network, Perception Point, ThreatSpike, Cisco, Aruba Linux-server administration and configuration. Ticket syste ZOHO

AD DS, Azure AD, VMware, Monitoring, Patch Management, Security hardening Intune MDM – Windows 10, iOS, configuration management and package deployment /apps/ Linux – Ubuntu servers

AD DS, Azure AD, Patch Management & Security hardening Intune, SCCM, BigFix – configuration management and package deployment

System Administration: Linux Ubuntu Server, TV SAT systems, IPTV; Network Administration: Cisco and Extreme network equipment; Automation – Ansible, Docker, Vagrant,, VirtualBox;

“Triton-Bulgaria OOD” System Administration, Network Administration Windows 10, Synology NAS Systems, Ubiquiti, Sophos, Elastix AD DS, MS Exchange -2013;

System Administration: Linux Server, TV SAT systems, IPTV; Network Administration: Cisco and Extreme network equipment;

Delivering training on PC Literacy, MS Office skills – Excel and Word, “Customer care”, “Conflict management", "Job search technics"

Retail and on-line sales of satellite receivers and systems. Assembly and optimization; high class Linux receivers

Real estates activities

Churn& Retention Management; 89 contact points countrywide Key user for all Vivacom customers Data Bases: CC&B(Customer Care and Billing), SAP, Navision (MS store management software), Titan (Vivatel’s customer care and service activation program)

Responsibilities of 6 new BTC shops for all BTC and Vivatel products and services Manage the overall performance of 5 Shop Managers and 25 sales representatives Preparing daily and monthly reports, setting of targets and results analysis Carry out full range of promotions and sales actions