Kirill Popov
Angestellt, Head of C4C, NLMK Group
Moscow, Russia, Russische Föderation
Über mich
Experienced specialist with more than 9 years of proven track record of SAP Customer Experience solutions implementation in various industries: telecommunication; banking; e-commerce; retail; metallurgy. Project participation experience both as an inhouse and outsource resource playing roles of an analyst, team leader, proxy manager, outsource resource coordinator, project manager and product owner. Extensive and deep expertise in SAP Customer Experience products: SAP CRM (Sales, Service, Marketing modules including Loyalty and Interaction Center functionality) SAP C4C (Sales and Service modules) SAP Marketing. Initiative and empathy is my life credo. The product approach is my religion.
Werdegang
Berufserfahrung von Kirill Popov
Bis heute 5 Jahre und 6 Monate, seit Juni 2019
Head of C4C
NLMK Group
1 Jahr und 9 Monate, Okt. 2017 - Juni 2019
Senior Consultant (SAP CRM/Hybris Marketing)
Globus Russia
2 Jahre, Sep. 2015 - Aug. 2017
Team Lead SAP CRM
ASAP Consulting
1 Jahr und 6 Monate, Apr. 2014 - Sep. 2015
Project manager SAP CRM
Wildberries LLC
1 Jahr und 10 Monate, Juni 2012 - März 2014
Consultant SAP CRM
Masterdata
Ausbildung von Kirill Popov
5 Jahre, Sep. 2008 - Aug. 2013
Cognitive business analytics
Plekhanov Russian University of Economics