Klaus Loerincz

Every Consulting delivery, no matter the size of the group delivering to the Customer, needs a technical lead to ensure the quality of content Autodesk Customer Success provides. Within this role I observe/guide the technical delivery of a project into reality for the Customer. I aim to improve the guidance of the peers within delivery to avoid overlaps and remove time lags whenever possible for the project team.

To ensure that our Customers get an accurate picture about the Service "Structure" and "Content" was my mission within this role. Within one year I supported 60 Customer Offerings where 50% where leading to a successful close. That achievement was representing close to 20% to our business. Supporting the sales process of offerings was a big success we received several positive comments about the impact that had on our Customers and closed business.

The work was interesting and involved learning new concepts, integrating new ideas, aligning with different stakeholders within the company, thinking about how to communicate the results back to the teams in need to know about the results achieved. Within this engagement the foundation for the offering life cycles, offering structures and the definition of the Transformation Services was achieved.

Taking on the MAKE business within the team was leading to a renaming of the teams and of course to a higher number of employees to manage. It was demanding to turn all the know-how we had inherited by a restructuring into our offerings/services. It was even harder task to pass on all this new information to our sales channel. We managed to move from 0 Offerings within this new business segment to 6 Offerings and we made sure these are the ones with the highest demand from our Sales organization.

Mechanical Engineering is the heart and soul of my education, Data Management is my home turf since many years, Product Lifecycle Management with its adjacent processes is my passion. Looking into the future I want to pass my knowledge into a team of skilled Consultants in EMEA by acting as their Team Manager. That was leading to higher quality engagements with our Customers, and we improved the reputation of Autodesk's Global Consulting Delivery for DM and PLM projects.

With the PLM and other Cloud Products emerging at Autodesk we had new skills to be introduced to the team of Consultants. That was an exciting new part of my journey within Autodesk where I had the opportunity to gain skills for people management. Within a bit more than one year we had all qualified consultants in the team up skilled to the new product knowledge within the EMEA region. The goal of enabling and certifying selected Autodesk Partners to deliver PLM projects to our Customers was achieved.

In the role as Product Manager, I work with Autodesk Customers and our Sales force to gather the information to determine where the product should move in terms of functionality, usability, and quality. Cloud based products have been in their early stages and we faced some challenged when it came to Customer acceptance regarding Safety and Security. We achieved our goal of attracting 30 Customers globally to issue a success story involving our product.

In the Data Management team, I have been given the role to deliver Data Management projects as well as coaching the new people which we run through the onboarding process. Special topics I covered within the team during my assignment: - Process Consulting - Improvement’s & Discovery Sessions - Integrations to ERP Systems (SAP, Baan, ....) During this assignment I helped selling the first Autodesk Consulting project representing more than 500 days to be delivered in one year.

In my role I was responsible for process improvements of our Customers using CoCreate software. Within our 3D-CAD offerings I specialized in the field of Sheet Metal Processes from Design to Production. A major aim was to support a less paper depending on process chain that should also enhance the quality of the produced output. We exceeded the expected result together with the Customer by removing the need of paper for the complete process including quality control.

I was leading the Design Department in our North American operations in Racine Wisconsin. Not only to be in charge for the work to be processed I also was part of staffing our Engineering and Production department. To round out the experience I was able to participate in the Production Planning process as well as the Plant Development activities. Within the first 2 years we expanded from 25 employees to 135!

I joined the Company to take on a Design Engineering role in the area of Truck mounted Concrete Pumps. Within my time within this department, I spend most of my time in the execution of new developments driven by Putzmeister during these times. As examples of developments, I was part of or did lead I want to mention: - Tunnel Concrete Spray equipment - Tunnel excavation discharge equipment - Nuclear Reactor Fuel Charge/Discharge static robotic equipment - Airplane Washing/De-Icing mobile robotic equipment

I was, since my start of engaging with the industry, looking for a Job that was heavily asking for Mechanical Engineering skills. With this Company I found that job and I had the opportunity to work in Austria and Germany with well-known Companies, being involved in demanding engineering development projects. Within this time, I was completing 3 Engineering projects in different Companies . During these times I also got involved with CAD & Data Management as an aid to save time delivering work results.

I decide to take on a Job as Field Technician as this was also involving Mechanical Engineering knowledge. This helped me a lot to understand what Customers do expect in such conversations and what clarity means to them. In addition, I gained knowledge that conversations between Companies are usual multifold and that one must collaborate with internal peers as much as possible to leave an organized picture in front of the Customer.

My entry into the job market after finishing my initial education path and my military services. It was my task to refine the processes from order intake to production and shipping. This interesting job involved me to get into computer and programing. Together with the CTO we developed a computer aided process that helped with the production planning based on the order data received. The result we achieved streamlined the planning effort and helped saving a man year of effort.