Konstantin Lidvanskiy

• Supported the system of internal audits: annual program planning, detailed audit planning, audit execution, reports preparation and follow-up activities; • Analyzed passenger car market, developed and prepared reports on the automotive market; • Developed new types of reporting and data analytics tools (Power BI); • Implemented and developed the process-oriented approach, described BU's processes; • Acted as a business assistant for CEO; • Supported and improved the QM system based on ISO 9001:2015

• Provided support to Mercedes-Benz dealers in all issues related to the supply of original spare parts and accessories; • Processed dealer complaints on spare parts and accessories quality; • Improved internal processes of the department, tested new functionality of IT applications.

• Provided support to the coordinators of the training department in conducting trainings for the Mercedes-Benz dealer network employees; • Executed administrative assignments of department heads; • Maintained training archives, digitized testing tools for trainings participants; • Communicated with dealerships on staff training issues.