Krishna Balishetty

Subject Matter Expert for incidents related to batch during highly visible issues. Monitor infrastructure, servers, databases, distributed batch jobs. Aggressively respond to service requests. Troubleshoot or escalate technical issues, working to provide solutions quickly. End to end view of issues for objectivity. Support Production Releases and High Availability events.

Handling escalated issues and providing resolution for data quality issues, user queries, serious incidents, urgent issues and any new business requirements. Coordinating with dev teams and business users for a better understanding of the issues with the aim of evolving a better solution within a short period of time. Working closely with development teams on change, QCs, and JIRAs for any code changes, bug fixes, new requirements, changes in the business logic as per current market strategy.

Computer Sciences Applied Mechanics Robotics