Kumar Gaurav

• Architected a GDPR-compliant anonymization framework for Aldi Sued using CMDT-driven rules and layered Salesforce architecture across core data objects, achieving 100% audit compliance and reducing manual data handling by 70%. • Served as lead and trusted advisor, resolving business-critical, crossfunctional issues, cutting critical-issue turnaround by ~35%, preventing revenue-impacting downtime, and mitigating SLA penalty risk, resulting in a significant reduction in service credits for Diva-e.

• Implemented an end-to-end Salesforce–Telegaertner integration for elevator inspection and certification using REST APIs, reducing manual effort by 40% and accelerating certification processing by 30%, measured by workflow touchpoints and cycle time. Led the design of LWC components for certificate preview. • Led code reviews, quality assurance, and engineering best practices, enforcing code-quality standards to improve delivery efficiency and reduce defects, while leading a 6-member development team.

• Provided support for the Singapore Airlines existing Salesforce org, addressing incidents, change requests, enhancements, etc. • Conducted code reviews to ensure adherence to best practices, naming conventions, and technical/design standards. • Reduced production defects by 25% and improved delivery speed by 35%, preventing SLA penalties and operational disruptions.

• Architected and delivered a Business Banking customer onboarding solution for Barclays Bank, reducing manual onboarding effort by ~35% and rework by ~25%, measured by process-step reduction and defect rates, by designing nCino configurations and Apex-based financial eligibility checks integrated via Address-Locate REST APIs. • Led requirements gathering and user-story estimation, improving delivery predictability by ~30%, evidenced by fewer scope changes and reduced sprint spillover.

• Developed Apex classes, integrations, and test classes, reducing postdeployment defects by ~30% through adherence to declarative and coding best practices.

Coached and trained students on Science, Technology, Engineering, and Mathematics related subjects.