Laurianne Banaszak

Bis 2017, Customer Success Manager, Service Partner ONE GmbH
Berlin, Germany

Fähigkeiten und Kenntnisse

Business Development
CRM Software
Customer Relationship Management
Revenu Growth
E-Commerce
French Language
English Language
German language
Spanish Language
B2B
Client retention
Key Account Management
Business Strategy
Online Marketing
Start-ups
International Business Management
Team Management
Sales
Project management
Negotiation
Microsoft Office

Werdegang

Berufserfahrung von Laurianne Banaszak

  • Current 8 years and 7 months, since Nov 2017

    Sales Engineer EMEA

    adjust GmbH / adeven GmbH

  • 1 year and 1 month, May 2016 - May 2017

    Customer Success Manager

    Service Partner ONE GmbH

    Service Partner ONE is a digital communication platform to order all goods and services across modern office management. - Key account management for co-working spaces in Berlin and Amsterdam - Project management - Team management

  • 1 year, May 2015 - Apr 2016

    Business Development Manager France

    Nosto Solutions GmbH

    Nosto is a SaaS solution for online marketing automatization to enhance customer shopping experience by enabling personalized product recommendations in real time. Features : on-site product recommendations, Facebook ads, behavioral pop-ups, personalised and transactional emails and widget. - Generating and closing sales opportunities with online retailers - Building a network of channel partnerships - Participation at marketing activities and events in France

  • 2 years and 7 months, Feb 2012 - Aug 2014

    Business development / Business Manager

    Servcorp

    Servcorp offers the world's finest serviced and virtual office solutions. - Sales & Account management (service and virtual offices ; premium services ; 2.7 M per year) - Revenue & Profit growth strategy ; in charge of the P&L - Dealing with suppliers, outstanding follow up - Management of a 6 member team - Administration and billing : monthly close off of the accounts and reporting

  • 5 months, Sep 2011 - Jan 2012

    Business developer

    MB Bois et dérivés

    Commercial agency specialized - Coordination between German, Belgian, Italian, French factories and the clients - Client relationship Management : up sell, cross sell and customer satisfaction - Claim management - Prospection for the launch of a new German product on the french market

  • 7 months, Feb 2011 - Aug 2011

    Assistant Manager

    Rent4days Madrid

    - International sales and customer management - Social red Marketing campaigns ( Facebook, blog..) and SEO - Administration and billing

Ausbildung von Laurianne Banaszak

  • 1 year and 1 month, Sep 2008 - Sep 2009

    International Business Management

    University of Wales Institute Cardiff

  • 4 years and 1 month, Sep 2007 - Sep 2011

    International Business Management

    ESC Saint Etienne - campus EM Lyon Business school

Sprachen

  • French

    C2 (Verhandlungssicher / Muttersprachlich)

  • Spanish

    C1 (Fließend)

  • English

    C1 (Fließend)

  • German

    B1-B2 (Gute Kenntnisse)

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