Lei Unger

• Managing key customer accounts through the whole process from price negotiations, placing orders, follow up the deliveries and solve the problems including non-conformity • Working closely with supplies in order to ensuring on time delivery request of our products and to ensure efficient collaboration • Proposing and implementing solutions for internal processes, in order to improve overall supplier experience efficient and effectively

• Handling and coordinating quotations and orders to network companies and external customers in SAP, monitor forecast and managing performance to meet OTD/OTC/ETA target • Supporting stakeholder with different requests during the products supply process in order to ensure availability of stock and serviced required for order fulfilment and to achieve the service agreement • Providing feedbacks to sales and warehouse considering any shortage or back orders/back logs

• Managing daily operation in the eastern China region • Receiving inbound calls for machine repair issues and logging requests on the Vantive system • Producing monthly sales reports in SAP system and new installation reports

supply chain and production operation management

Operation Management and leadership, logistic, Customer Relationship Marketing, Industrial Marketing and Purchasing, International Marketing Management, Foreign Trade in Practice,