Leon Körbs

- Analyzed service tickets using AWS CloudWatch Logs Insights, Swagger, internal back-office tools, and API testing for error reproduction - Prepared sprint results for reviews and conducted sprint retrospectives - Supported payment fraud prevention

Helping clients in the DACH region across financial services and mobility find solutions in Digitization, IT-Transformation, and Payments. - Advised a leading German automotive group on payment orchestration and redesign - Prepared content (mission statement, IT architecture, processes) and slide designs for upper management presentations - Analyzed stakeholder requirements and capabilities - Modeled payment processes and IT architecture using BPMN, sequence diagrams, and UML in draw.io.

Areas of responsibility: - Tested and evaluated strategies in sales, outreach, and lead gen - Conducted product development - Designed marketing material and presentations

Conducted IT asset management for a leading aerospace company: - Used BMC service management to perform daily tasks - Communicated and coordinated daily with the client - Monitored and managed the hardware lifecycle

- Led and supervised a team of 10 members, ensuring effective coordination and task management. - Streamlined tour assignments and workflows to enhance operational efficiency. - Conducted data collection in residential buildings and industrial plants with precision. - Collaborated with customers to address and resolve challenges professionally. - Independently organized and scheduled workflows to maintain smooth operations.

Courses: Strategy, Negotiating Startup Financing, Chinese Foreign Policy

Interdisciplinary study program at TUM School of Management with technical specialization in Computer Science. Bachelor thesis at the Chair of Management Accounting on modeling shared autonomous electric vehicle (SAEV) fleets' travel demand and charging profiles in the context of emission reduction (grade 1.0).