Lisa Paolucci

Bis 2021, Customer Experience Specialist, StepStone GmbH
Düsseldorf, Germany

Fähigkeiten und Kenntnisse

B.A. (Joint Honous) Modern Languages Chinese and S
hard working
quick learner
highly motivated and very reliable
UK
Wide knowledge of European affairs.
Belgium
United Kingdom
Germany
China
DATEV / Lexware pro Certificate
MS Office
MS Project
Good organisational skills
International experience studying and working in 5
Research and analytical skills
Travelled throughout Europe an China
Information Management
Personal Management
fluent in five European languages and Mandarin Chi
GPM - Basic Certificate in Project Management
SAP - HCM User Certficate
Qualitätsmanagement
Qualitätskontrolle
Qualitätsplanung

Werdegang

Berufserfahrung von Lisa Paolucci

  • Current 5 years and 1 month, since May 2021

    Customer Experience & Quality Specialist

    StepStone GmbH
  • 1 year, May 2020 - Apr 2021

    Customer Experience Specialist

    StepStone GmbH
  • 13 years, Feb 2008 - Jan 2021

    Foreign Language Tutor

    Freelance

    Tutoring children and adults in foreign languages: German, English, French, Italian, Spanish and Mandarin Chinese.

  • 4 years and 5 months, Dec 2015 - Apr 2020

    Customer Service Specialist

    StepStone Deutschland GmbH

  • 1 year and 8 months, Jan 2015 - Aug 2016

    Database Manager

    Max CLEE (Advertisement & Marketing Agency)

    Organising and updating product data base for Spanish Products

  • 1 year and 4 months, Jul 2013 - Oct 2014

    Trade Fair Media Advisor

    A. Sutter Dialog Services GmbH

    Trade fair media advisor, for print and online catelogue versions. Main tasks: contacting and advising international exhibitors for international trade fairs taking place in Germany. Keeping track of orders and in necessary problem solving regarding online company presentations.

  • 1 month, Aug 2008 - Aug 2008

    Press Assistant

    Corriere della Sera

    During the Beijing Olympics 2008: I translated interesting newspaper articles from Chinese into Italian and English. Managed the journalists who came from Italy, helped them get to the venues on time and with any additional things they needed help.

  • 3 months, Oct 2007 - Dec 2007

    Events Hostess

    ProTéine

    Hostess for International Events such as for the European Commission, European Parliament or International Conferences i.e. ECB.

  • 2 years, Aug 2005 - Jul 2007

    Foreign Language Tutor in China and UK

    Freelance

    Teaching Chinese, Italian and English to international students in London and Beijing

  • 9 months, Oct 2005 - Jun 2006

    Translator: Italian into English

    SICH (Sino-Italian Cooperation)

  • 1 month, Sep 2004 - Sep 2004

    Office Manager

    IBF (International Bookseller’s Federation)

    Tasks involved : organizing and arranging the archives, translating reports of committees and meetings of the last 50 years, Information dissemination: (in order to compose a brochure for the 50th anniversary of the federation).

  • 3 months, Sep 2003 - Nov 2003

    Calling service

    INFOCORP LTD

    Data Collection: market research concerning different products. This job was on an hour by hour basis according to the projects.

Ausbildung von Lisa Paolucci

  • 7 months, Mar 2010 - Sep 2010

    Erasmus Mundus - Chinese Economics

    Sichuan University

  • 2 years, Oct 2008 - Sep 2010

    Contemporary East Asian Studies (CEAS)

    Universität Duisburg-Essen

    Chinese & Japanese Economy, Korea, Japanese & Chinese Languages

  • 2 months, Jul 2007 - Aug 2007

    Curso de Español (Lengua y Cultura) Nivel C1

    Universidad de Salamanca

  • 1 year and 3 months, Jul 2005 - Sep 2006

    Certificate of Intensive Chineses Language Studies (Exchange Programme)

    Beijing Language and Culture University

  • 3 years and 11 months, Sep 2003 - Jul 2007

    BA Modern Languages (75% Chinese (Mandarin) & 25% Spanish)

    University of Westminster

Sprachen

  • English

    C1 (Fließend)

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • French

    C2 (Verhandlungssicher / Muttersprachlich)

  • Italian

    C2 (Verhandlungssicher / Muttersprachlich)

  • Spanish

    C1 (Fließend)

  • Chinese

    C1 (Fließend)

  • Japanese

    A1-A2 (Grundkenntnisse)

  • Dutch

    A1-A2 (Grundkenntnisse)

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