Lissa Leuschner

• Reviewing and processing applicants’ resumes. • Coordinating with employment agency in setting up job interviews. • Translating incoming / outgoing emails and documents for senior management. • Accompany the CEO on business travel providing language support. • Researching and making initial contact with potential business partners in foreign countries.

• Assisted Customers in editing and ordering photos on Order-it Terminals. • Photo editing of studio photos, as well as customer photos using Photoshop CS5. • Advised clients on job specific resume portraits as well as other photo portraits. • Operated and maintained Photo Printing equipment. • Processed and created prints and enlargements from negatives. • Carried out daily opening and closing procedures.

• Interfaced with Headquarters in setting up mobile photography studio for pre-set appointments with Department stores in designated cities. • Actively recruited new customers to take part in our promotional offers. • Photographed a minimum of 15 photo sessions (including 10 separate motives) a day. • Daily photo editing of children’s portraits. • Managed monthly schedule, travel arrangements, mileage and expenses as well as weekly reports.

• Reviewed and processed new client applications from four national offices. • Managed our online Virtual Safe by uploading daily reports as well as additional sensitive documents (i.e. legal documents, tax returns, etc.) per clients’ requests. • Provided Customer Service to over 200 clients on a continuing basis. • Maintained a paperless office using Laserfiche®. • Ensured that WCM operates in accordance to state and federal compliance standards. • Communicated with Service Team to resolve any acco

• Composed legal documents, memoranda, and correspondence for attorney signature. • Updated attorney calendar with all critical dates of court appearances. • Coordinated attorney interviews with government officials and courts. • Communicated with clients, attorneys, and court personnel regarding case status. • Performed various duties for attorney as established by office policy and procedure. • Managed accounts payable/receivable as well as client billing. • Prepared expense reports and credit card/

• Provided quality transactional service to clients. • Understanding of financial products and services to proactively educate clients on options. • Referral of sales opportunities to appropriate specialists. • Ensured the safety and security of client's and Bank of America’s assets by complying with policies, procedures and regulatory requirements. • Built and managed solid client relationships. • Communicated with other bank division personnel to effectively resolve any client issues.