Luana Santos

Provide assistance in preparation of legal defenses, filing of spreadsheets and reports, conducting audits of agreements, preparation of agreements, reports.

Drafting of defense for consumer protection organizations (PROCON). Insurance contract analysis, communication with the insured and insurance broker. Payment of lawsuits and attorney fees Preparation of legal documents for the governmental agency (SUSEP).

Preparation of statements, maintenance and control of spreadsheets and reports, classification of expenses, registration of documents, monitoring of tax laws, review of bank transactions, resolving pending issues, generating accounting entries and reconciling accounts

Customer service agent for payments, internal receipt of amounts, closing and issuing invoices. Receptionist and cashier activities.

Reception of customers and visitors, telephone service and file organization in general.