Lucia Borta

Bis 2024, Manager Order Management, 1punkt5 GmbH
Grasberg, Deutschland

Fähigkeiten und Kenntnisse

Project Management
MS Office
Team work
Consulting
Communication skills
Business Contacts
Management
SAP
Logistics
Accounting
German
English Language
Economy
Economics
Offer management
Project management office
Customer Support
Customer service
Customer Relations
Complaint management
Support
Customer Relationship Management
Customer care
Customer orientation
Account Management
Microsoft Excel
Office Management
Empathy
Private Secretariat
Assistance to the CEO
Complaints Processing
Customer Experience Management
Project Planning
Project Controlling

Werdegang

Berufserfahrung von Lucia Borta

  • 3 Jahre und 4 Monate, März 2021 - Juni 2024

    Manager Order Management

    1punkt5 GmbH

    Project management, finance, billing, customer and supplier support

  • 2 Jahre und 9 Monate, Mai 2017 - Jan. 2020

    Customer Service Manager

    Duvenbeck Logistics Europe GmbH, Bremen

    Correspondence, customer and supplier support, inventory management, order monitoring and execution, inventory calculation, IT-client liaison, project support, work instructions, training, complaints handling, administrative tasks, management assistance

  • 10 Monate, Juli 2016 - Apr. 2017

    Project and Process Management

    Duvenbeck Consulting GmbH & Co. KG, Bocholt

    Training, project design and support, project control and monitoring, enhancement of project management software, master data and customer support, correspondence

  • 2 Jahre, Juli 2014 - Juni 2016

    Dual Student

    Duvenbeck Consulting GmbH & Co. KG, Bocholt

    Supplier management and customer support (Hungary site), daily operations and inventory management (Zwickau site), controlling and project management (Bocholt site)

  • 3 Jahre und 10 Monate, Sep. 2010 - Juni 2014

    Team Leader Customer Support, Executive Assistant

    TECmedia GmbH

    End-user support, business client support, customer service, invoice checking and assignment, credit card billing, office supply ordering, schedule planning, support team management, correspondence

  • 1 Jahr und 7 Monate, Jan. 2009 - Juli 2010

    Customer Service Manager

    Fresco Meubel (Netherlands)

    Correspondence, order processing, production organization and control, logistics, credit card billing, translations, executive assistance

  • 1 Jahr und 2 Monate, Nov. 2007 - Dez. 2008

    Project Manager

    Euromol Management Consulting (Belgium-Moldova)

    Business client support (planning, monitoring, and closing projects), preparation and translation of accounting documents and contracts, liaison between accounting and management

Ausbildung von Lucia Borta

  • 1 Jahr und 9 Monate, Okt. 2014 - Juni 2016

    Dual Study Program in Logistics

    University of International Business and Logistics (HIWL), Bremen

  • 3 Jahre und 9 Monate, Okt. 2001 - Juni 2005

    Faculty of Economics and Business Administration Major: Administrative Accounting and Informatics

    Alexandru Ioan Cuza University, Iaşi

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Fließend

  • Rumänisch

    Muttersprache

  • Russisch

    Fließend

  • Spanisch

    Grundlagen

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