Lucia Foglia

• 2018 Investment Tax Reform implementation, conversion of Funds of funds, Target funds etc. • Inventory commissions control and calculation • Carrying forward losses and Income-related expenses application • Reporting on Tax declaration, Annual statement, Distribution of profits, Dividend notice and Income distribution • Daily communication with Vice Presidents, Auditors etc. to deliver results, solve data discrepancies Results: +150 Funds fully converted, +40 registered tutorials

Time taken for reviewing the career path, to study for personal growth and enhance career perspectives (Subjects: microfinance, psychology, finance, German culture & language). Results: +6 courses, +3 online workshops, +7 certificates

• Risk control, Compliance and reporting in relation to ECB investment and monetary policy portfolios • Reasonability check of deal rates for the Own Funds (OF) and Foreign Reserves Management (FRM) portfolios, comparing market prices from Bloomberg and Reuters • Reports coordination on operational risk incidents • Documentation management related to business processes • Business continuity management processes Results: set up the BCP for the whole Risk Management Directorate, +50 procedures created

• ORM and BCM experts support on risk issues in the ES/ESCB ORM and BCM Task Force • Business Impact Analysis and Business Continuity Plans outline with Business Area representatives • Drafting of reports and policies at ECB and Eurosystem level to be submitted to Committees, senior management, Executive Board and Governing Council Results: +20 BCP elaborated, +7 ESCB events co-organised, +20 tech support created, +4 annual reports co-drafted, +300 data entries inserted, +350 survey answers analysed

• Securities transaction processing in line with standards, procedures, market and client deadlines • Migration of call-back process coordination: procedures, training and best practices consolidation • OFAC and sanctions compliance: screening, investigation, positive matches escalation • Client education on prevailing market practices • Colleagues support during T2S migration processes Results: “Instant Recognition Award”, +20 colleagues fully trained, process made totally paperless

• Project management: develop collaborations (agencies, freelancers) • Customer service and treatment of confidential information • Accountancy: bookkeeping, budgeting • Business administration: secretariat, file management, reports Results: 833 sorted files, updated freelancers database, reorganised bookkeeping

• Project management: development of the initiative, business meetings, advertising • Sustainable event management: coordinated events with more than 200 attendees • Budgeting to compete for European funding and crowdfunding platforms • Staff management: coordination, task delegation, conflict management Results: +20% social media popularity, +72% registrations, +24% geographic extension

• Customer due diligence, financial reporting and analysis • Database management system: clients database maintenance • Documents management system: paper data storage • Treatment of confidential information • Error investigation and data reconciliation Results: Monitoring and database updating fully accomplished according to law

• Risk management • Credit granting process • Marketing and Sales • Customer acquisition & Customer relationship management • HRM • Staff retention and motivation • Microcredit operations management • Microsavings and microinsurance • International trends and best practices of Micro-Credits • Financial and Social Performance Management • Agricultural Lending • Mobile money and digital financial services • Islamic Microfinance • Average grade 98.70%, assignment 28/30 (93%), final exam 74.5%

Subjects: Banking and credit analysis, International corporate finance, International investments, Quantitative equity portfolio management in global perspective Results: 12 exams (47 ECTS) in a semester. Average grade: 4.74/6.00 (80%)

Subjects: Polish history, traditions and customs, Polish language and culture Results: final test 86%, 2nd highest result in class. 100% attendance, 5 ECTS

Subjects: Portfolio theory • Derivatives • Financial Regulation • Insurance contracts Thesis: The microinsurance. Legal framework and juridical considerations for possible growth of the microinsurance sector. Results: average grade 29.91/30 (99.70%), final grade 110/110 cum laude (A+)

Subjects: Financial institutions Economics, Securities markets, Business and Banking law, Real Estate Investments, Accounting, Business Economics, Mathematical finance Thesis: Antitrust law and consumer protection. The RCA insurance policies case Results: average grade 27.22/30 (90.73%), final grade 110/110 (A)