Thomas Drews

Premium Services Manager
Full-time employee in München
München
München
Internet and IT
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Thomas Drews's skills

  • Konfliktmanagement
  • Durchsetzungsstärke
  • Ergebnisorientierung
  • Qualitätsmanagement
  • Strategieentwicklung
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Thomas Drews's wants

  • Serviceorganisationen mit partnerschaftlicher Kundenunterstützung
  • Unternehmen mit Kunden- und Mitarbeiterorientierung
  • Profis zur Erhöhung der Kundenloyalität
  • Enterprise Solutions
  • Umgang mit Premium Kunden
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Thomas Drews's professional experience

2 years
8 months
01/2018 - to present
Premium Services Manager
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Abteilungsleiter
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Senior Project Manager
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Senior Manager Product Support
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Manager Commercial Technical Support
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3 years
4 months
08/2001 - 11/2004
Customer Services Manager
3 years
7 months
01/1998 - 07/2001
Manager Commercial Customer Support
Service-Leiter
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All 11 career entries are only visible to logged-in members.

Thomas Drews's educational background

  • 01/2000 - 10/2000
    European Business School (EBS) Oestrich-Winkel
    Call Center Management, Call Center Manager Zertifikat
  • 03/1980 - 09/1983
    Fachhochschule Wiesbaden-Rüsselsheim
    Eletrotechnik, Dipl.-Ing.
    Nachrichtentechnik, IT

Thomas Drews speaks the following languages:

  • German
  • English

Thomas Drews's interests

  • Kontakte zu Managern mit exzellenten Fürhungseigenschaften
  • Support und Service Strategien
  • informeller Austausch zur Mitarbeiterführung und -Motivation
  • ehemalige Kollegen und Freunde finden
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