Luís Cadima

- Maintenance of candidate’s databases for client’s assets; - Conduct recruitment and selection methodologies according to the client’s needs; - Comply with all administrative procedures to ensure employees management; - Management between employees and clients providing guidance in problem-solving.

• HR effectiveness reviews, policies and tools; • Performance management training & modelling; • People engagement surveys and talent management; • Benchmark and policy review; • HR transformation projects (design of competencies framework, change management...); • Design of commercial proposals and budgets; • Development & assessment centres; • Career transition assignments.

Provide full service to the existing customer portfolio and generate new business; Ensure a good cooperation and great customer satisfaction; Daily mediation/resolution of conflicts between employees and customers demands; Manage all methodologies of Recruitment & Selection; Apply all legal procedures with employees, customers and country authorities: work contracts, work accidents, disciplinary procedures, absences, sick leave, maternity leave, social security, taxes, ADEM, etc.

Human Resources Management; Recruitment & Selection; Employee Relations Manager; Employee Empowerment; Operational Communication; Work Legislation; Training & Development; Jobs Description; Coaching; Continuous Improvement Pilot; Career Management; Performance Evaluation; Internal Auditor; Benchmarking; Team Building

Recruitment & Selection; Update/design recruitment procedures and tools; Supervise the recruiting team and report on its performance; Comply with all labor legislation; Bridge management between employees and customers; Manage the portfolio of clients; Resolve any issues and problems faced by customers and deal with complaints to maintain trust; Responsible for the individual management of the biggest customer.

• Responsible for the creation, development and management of the Department of Recruitment & Selection; • Executive Search; • Management of the Annual Training Plan; • Coordination of Adults Training Courses; • Performance Evaluation; • Support in negotiation processes between employer and employees; • Conflicts mediator; • Work legislation.

Internship at the Human Resources Department to conclude the License in Psychology | Final grade: 19 values (scale: from 1 to 20 values). • Development of projects: Recruitment & Selection | Job Analysis | Organizational Communication | Training | Performance Evaluation | Assessment of Employees Satisfaction and Motivation | Work Legislation.

Investigation about Interdependence and Conflict Management in Work Teams; International Master – universities involved: Coimbra, Barcelona, Valencia, Paris and Bologna; www.fpce.uc.pt

Work and Organizational Psychology