Luisa Bahne

Consulting and managing a portfolio consisting of corporate clients in the German Education territory, coordinating their digital transformation process in 4 key areas: “Modern Workplace”, “Applications & Infrastructure”, “Data & Analytics”, and “Business Apps”.

As a CX Strategist at Oracle, I help you to drive innovation. My strategy is to support you as businesses in Germany and Switzerland to provide your existing customers - and potential new customers - with an excellent customer experience covering all pillars - Sales / Marketing / Service / Commerce / Social.

At Oracle, I am responsible for: - Pains/ needs assessment and matching solutions - Supporting enterprises to meet/overcome their corporate challenges - Helping customers to achieve better results Let's Connect to discuss more! Email: luisa.bahne@oracle.com Phone: +35318031142 *Views expressed here are my own and do not necessarily reflect the views of Oracle.

- Plan and coordinate sales activities to ensure good communications among all staff members and to see that daily targets are met. - Identify customer's wants and needs and serve him with the best suitable products.

During this internship, I gained valuable insight into trading and buying processes, as well as into methods for optimizing sales.

Worked as a Hostess for Borussia Dortmund. - Interact with arriving guests - Plan out the seating chart and organize the reservations - Attend to guest’s queries / complaints and coordinate activities of dinning room personnel to ensure prompt and courteous service to patrons is met

- Responsible for implementing the company's new loyalty card program - Communicating the benefits to customers and persuading them to enroll - Working with the firm's ERP system for data entry and retrieval

- Working in the Marketing Concept Development department - Working on projects for acquiring customers for the IT branch

Marketing, CRM, HR

- Marketing - Customer Relationship Management - Public Relations - Corporate Management