Luz Muñoz

Fähigkeiten und Kenntnisse

High confidentiality
Inglés
Inglés Avanzado
Microsoft Office
Inglés como lengua extranjera
Projection and Plan execution
Introducción de datos
Servicio de atención al cliente
Lenguas extranjeras
Toma de decisiones
manage wide information
Trabajo en equipo
Marketing de redes sociales
Medios sociales
Microsoft Excel

Werdegang

Berufserfahrung von Luz Muñoz

  • Bis heute 7 Monate, seit Dez. 2025

    Front of the House

    Eat More Tacos

    - Managed daily cashier opening or closing, ensuring accuracy in financial transactions - Delivered high-quality service in a fast-paced environment while maintaining strong customer relationships - Assist customers in selecting and purchasing based on their preferences and needs

  • 1 Jahr und 4 Monate, Aug. 2024 - Nov. 2025

    Kundenservice

    Johnny's Bar

    - Managed daily cashier closing, ensuring accuracy in financial transactions - Delivered high-quality service in a fast-paced environment while maintaining strong customer relationships -

  • 8 Monate, Mai 2023 - Dez. 2023

    Deli Specialist

    Main Street Market

    Assist customers in selecting and purchasing deli products based on theirpreferences and needs.. Train and supervise new deli staff to ensure they understand and follow all foodpreparation and safety guidelines.. Implement quality control measures to ensure deli products meet food safetyand customer satisfaction standards. Implement customer feedback system to gather insights and suggestions forimproving deli products and services.

  • 4 Jahre und 10 Monate, Aug. 2018 - Mai 2023

    Subject Matter Expert

    SYKES

    - Collaborated with cross-functional teams to identify and prioritize knowledge gaps, and develop training materials to address these gaps. - Evaluated the effectiveness of training programs and make recommendations for improvements based on employee feedback and performance data. - Managed wide information and procedures about the company's product maintaining high confidentiality and integrity with customers' personal information and safety of the company. - Excelled working based on monthly results accor

  • 4 Monate, Sep. 2017 - Dez. 2017

    Área administrativa

    Alcaldía de Soyapango

Ausbildung von Luz Muñoz

  • 1 Jahr und 1 Monat, März 2024 - März 2025

    Master of Business Administration - MBA

    University of Europe for Applied Sciences

  • 2 Monate, Feb. 2021 - März 2021

    Curso de Community Management

    Global Education Academy

  • 2020 - 2020

    Curso: Análisis de Políticas Internacionales.

    Córdoba Global: Centro de Estudios Internacionales.

  • 2019 - 2019

    Curso: Nivel Avanzado en Excel

    Instituto Salvadoreño de Formación Profesional (INSAFORP)

  • 2013 - 2022

    Relaciones Internacionales

    Universidad de El Salvador

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