MEVOLA NDONG

Understand, provide a solution and improve IT tools - Select, sort, analyze data - Deploy, integrate and configure solutions - Support incident tickets, qualify and prioritize customer requests, reporting - Support users in the use of business intelligence solutions - Contribute to the continuous improvement of solutions and service quality - Conduct online demonstrations to explain software functionalities to existing customers as needed

Provide personalized advice to companies to help them consolidate their protection strategy - Define the metrics to be analyzed - Set up and implement innovative and proprietary solutions - Publish reports and measure results produced on the Internet, intended for business teams and management - Recommendations derived from the various analyses and measures carried out - Training and follow-up on the use of tools developed in-house - Pre- and post-sales support - Audit and customer portfolio management

- Reception and handling of user requests following malfunctions - Registration and pre-qualification of requests - Processing of support actions - Incident follow-up and updating of customer information

Offers a double skill to link expertise in information technology and management

Introduce students to research methods and expertise through data processing, geographic information gathering and field practice while allowing them to present a research project at the end of the year