Mahmoud Ibrahem

Working at IT department as Senior ETL/ BI Consultant. and reporting section of Saudi Telecom Company (STC). *Participated at Customer Experience Project (CEX) that focuses on all customer aspects to generate reach dashboard (KPIs) to CEO for each - CBU (Mobile And Fixed) Complaints, Billing, Service Fulfillment, Field Operations And Network - EBU (Mobile, Fixed And Data) Active Base, Complaints, Billing, Service Assurance, Online, Retention And Network. Tool Used: - ODI, OBIEE, Microstrategy

i participated and was responsible for below projects as Senior BI and Data Warehouse Consultant: - Ministry Of Scientific Research Install and configure ODI and OBIEE server, build its data warehouse, reach dashboard and advanced KPIs. - Vodafone Egypt: Migrating from BO to OBIEE 11G to enhance the performance using in memory DB - Exalytics (Times is ten) - Crédit Agricole consultation to solve problem of bi publisher can’t retrieve the report result because of "Java Error".

developing an integrated system that (manage the unit Work) Convert the paper system to computerized and automated system with enterprise unified dashboard to monitor all of business aspects. Languages used: J2EE, JSE (HTML5, Javascript, Jquery, NodeJS). Tools used: Netbeans and MYSQL.

Faculty of Computers and information Cairo University Graduation Project Title: Student E-Community Graduation Project Grade: Excellent Overall Grade: Very Good Rank on Class: 31/230 Student