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Mahmoud Meki

Dortmund, Deutschland

Fähigkeiten und Kenntnisse

Software
Support
Microsoft
IT support
Application
Maintenance
Windows
Windows 7
Windows 10
Computer
VMware
Windows Server
Customer Support
PC
Troubleshooting
Active Directory
Juniper
Fortinet
Help desk
MS Office
Application Support
Computer Networks
IT Application Management
PC Support
Desktop Applications

Werdegang

Berufserfahrung von Mahmoud Meki

  • 7 Jahre und 5 Monate, Aug. 2014 - Dez. 2021

    Senior IT Field Support Engineer:

    Abu Dhabi Airports Company

    -Provide IT support to 5 Airports -Installing, configuring and upgrading the operating systems and related software (airport system). -Installation and configuration Desktop, laptop, Printer and Server -Interface with different technical teams, network teams and handling network devices such as routers, switches and network cables. -Handling the users by Remote Desktop tools (SCCM) -Supporting Etihad Counters, Gates and FIDS screens (flight information display system). -Handling the VIP users.

  • 2 Jahre und 8 Monate, Nov. 2011 - Juni 2014

    IT Support Engineer

    Al Ansari Exchange Company

    -Provide support main office and more than 170 branches around UAE related to desktop application, Microsoft operating systems and related software. -Handling juniper and fortinet devices and created security rules and required access list. -Configuring and manage site to site VPN -Configuring VPN Connection between Us and Some Banks and the Government sectors. -Handling camera system. -Handling network cable. -Configuring IPVPN in the branches with internet provider.

  • 2 Jahre und 6 Monate, Mai 2009 - Okt. 2011

    IT Technical Support Engineer

    Rubyred Garments

    - Providing Support to end users concerning Microsoft programs and other software. -Troubleshooting Network Devices (Switches, cables and NICs). -Troubleshooting TCP/IP connection problems. -Providing Support to the wireless networks (wireless access points and related software) -Installing, troubleshooting and upgrade related devices such as printers, scanners and related hardware. -Installing and troubleshooting Network cameras (Monitoring Cameras) problems

Ausbildung von Mahmoud Meki

  • 1 Jahr und 7 Monate, Aug. 2007 - Feb. 2009

    Information technology

    Arab Academy for Science and Technology

    Microsoft : MCP - MCSA - MCTS - MCSE. CISCO : CCNA. Palo Alto Networks Certified Network Security Administrator certificate : PCNSA

Sprachen

  • Arabisch

    Muttersprache

  • Deutsch

    Gut

  • Englisch

    Muttersprache

  • Englisch

    Muttersprache

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