Ing. Majid Khatib Shahidi

• Own observability platform (Grafana, Prometheus, Loki, Mimir, Alertmanager, Alloy) across 25+ AKS clusters. • Leading GitOps redesign: migrating 11 components to ArgoCD, adding a 3rd cluster separating dev/stage/prod. • Bootstrapped infra with Terraform; removed static creds via Workload Identity. • Built multi-tenant metrics/log architecture, isolated per cluster. • Route alerts to Robusta + incident mgmt; integrate Azure OpenAI for enrichment. • Maintain Helm-based Azure DevOps pipelines.

• Managed vulnerability assessment and remediation across cloud and platform environments using Microsoft Defender for Cloud. • Managed web application security using Akamai (WAF, DDoS protection); contributed to ISO 27001-related security and compliance processes.

Supported and operated cloud application workloads; participated in incident management, root cause analysis, and postmortem processes.

•Ensured system availability and reliability through daily operations, proactive monitoring, and performance tuning across production and test environments. •Migrated on-premises infrastructure workloads to AWS; deployed and managed physical, virtual, and cloud-based infrastructure. • Provided Tier 3 technical support and designed/maintained staging and testing environments for engineering teams.

• Administrator of Linux/Unix OS Servers. • Oracle and SQL Databases maintain and operations. • Install, configure, test and maintain operating systems, application software and system management tools.