Malik Zahid

• Resolved complex technical issues related to servers, networks, desktops, laptops, printers, and mobile devices. • Oversaw core infrastructure services including DNS, DHCP, and Active Directory for a 100-device environment, ensuring consistent uptime and performing automated configuration backups with a 100% success rate. Installed and configured VPNs, routers, switches, and access points. • Managed Outlook and corporate email systems and resolved hardware/software issues.

• Led installation of 300+ CCTV systems, completed ahead of schedule and within budget. • Reduced service calls by 45% through effective troubleshooting. • Conducted training for end users on advanced camera systems. • Delivered technical support during trade shows and client presentations.

• Reports to the QC Manager any non-conforming work and discuss possible solutions. • Verifying the project scope comparing with the drawings and reviewing the drawings. • Verifying the Material Take of List (MTO) • Conducts inspection for all the activities of OSP / ISP Installations. • Responsible for the implementation of Quality Systems for Telecom & Security systems installations.

• Installed, configured, and maintained CCTV (DVR/NVR) and alarm systems. • Provided remote access setup and mobile support to end users. • Read technical blueprints and used hand tools for field installations.

• Working on the special project "e-LIFE 2P and 3P" of ETISALAT. • Provide Fiber lines for ISDN BRI, PRI, IP TV, telephone High speed ADSL. • Rectify the equipment and line faults in the fiber and copper network. • Installing and configuring the ONT (Optical Network terminal) for GPON (Gigabit Passive optical Network) connectivity. • Migrating old copper network to fiber network technology. • Managing and Troubleshooting Wi-Fi Networks & Wireless Access Points.

• Site Survey, Installing, Testing, Commissioning and maintenance of GSM/3G Network equipment. • Perform software commissioning of wireless network element & integration with related network elements.