Mandy Mu

1. Built up a strong sales team and order arrangements team. Created the internal workflow ( From quotation to development to order to shipment to complaints) 2. Optimized internal workflow based on the company Situation (from quotation, development, order process, goods shipment to customers complaints), to boost the customer satisfaction and sustainability. 3. Led in optimizing project development processes, resulting in 5-fold increase in sales revenue within less than 4 years.

• Maintained international customer relationship and developed new business. • Handled new RFQs, price negotiation and customer complaints. • Coordinated order process and goods shipments to meet customer requirements. • Managed data in CRM system. • Acted as a communication bridge between customers and the engineering team.

• Responsible for Singapore project, sourcing cross Korea, India, and China. • Managed suppliers and maintained strategic relationships. • Oversaw product specification and catalogue management and marketing share analysis to improve product coverage. • Delivered Asia Pacific PM Monthly report.

1. Product definition and lifecycle management in PLM system 2. Marketing research and competitors benchmarking 3. Delivering product definition book 4. ECR and ECO process implementation 5. Customer Contact Center Report releasing 6. Product configuration and generation management 7. As product expert to attend Auto show and 4 S shop to support

1. Test procedure and data management 2. Analyzing the test report according to the related Euro NCAP Protocols 3. Investigating the Euro NCAP Protocols 4. Following and researching the test standard

1. Suppliers data management online and offline 2. Assisting to analyze supplier performance

1. Purchasing contract management 2. Purchasing data management online and offline