Manjunath Hadagali

Defined product vision with CEO, set clear roadmaps, and mentored 6 PMs/APMs. Led Student Acquisition products (DIY booking, EMI payment) cutting CAC by 55%. Enhanced Student Success with tools like online class experience, boosting CSAT from 3.5 to 4.5. Streamlined Instructor Acquisition, reducing onboarding CAC by 33%, and improved instructor retention by 70% via optimized systems. Built CRMs for sales, payments, and student retention. Established strong SOPs, managing a team of 60+ instructors.

Optimized WorkIndia’s CAC by 75% and boosted revenue 300% by creating an employer app, lifecycle notifications, and retargeting; achieved 1.8M+ downloads. Led product features like referral and coupon systems to drive product growth. Automated 70% of fraud detection, cutting TAT by 90%. Built CRMs for sales and ticketing, reducing third-party reliance. Managed ops teams, enhancing CSAT by 50%. Launched fulfillment services, increasing NPS by 400%, and identified cost-effective marketing channels.