Marc-Julian Herrmann

- Manage service to the customer through meeting / exceeding set service levels - Responsible for the leadership, development and coaching of team members within the Sub-Region Southern Africa - Manage warehouse and transportation costs to set budgets and drive productivity - Manage Inventory levels - Develop, train, monitor and evaluate the workforce through performance measures and mid and long-term development plans - Liaise and negotiate with regional suppliers

- Develop and manage the regional logistics service product portfolio. - Define roadmap for service implementation and development with market organizations within Northern Europe. - Develop local market understanding (competitor monitoring, customer needs) and propose services in line with Global Logistics Strategies. - Develop and coordinate a Marketing and Communication approach for logistics services. - Act as entrepreneurial business partner to implement new advanced and value-added services.

- Long-term service strategy planning and development. - Drive internal and customer life cycle communication. - Design, implementation and coordination of global product campaigns. - Pricing and marketing of service products. - Global B2B service sales and KAM. - Sales support incl. training of global sales force and channel partners with focus on EMEA and Asia. - Optimization of sales processes in co-operation with the global sales team and local sales units.

- Managing service development projects. - Elaboration of research and development specifications and product placement concepts for new service products. - Design, implementation and coordination of global product campaigns. - Preparation of internal business, market and competitor analysis.

Thesis: E-Commerce - Process optimization through web based sales of spare parts; Location: Turgi, CH

Quality Management/ Business Analyst: Creating operating figures to verify the productivity data, analysing complaints and product defects, generating deviation analysis and preparing monthly reports for the board of management; Location: Echternach, LUX

Bachelor Thesis: Implementation of a production based Risk-Management-System; Location: Echternach, LUX

Coordination & Organization of internal education activities; Location: Bremen, DE

Active support of the establishment of a new Logistics-Controlling department for the Volkswagen Group China founded in 2009, conception of a monthly "Logistic process-cost report" for the greater area of China, responsible for the implementation at Shanghai Volkswagen during the initiation stage, verification and validation of transparent report statements of Logistic processes. Location: Beijing, China.

Management of Logistics and Innovation

Management & Finance

Production, Logistics & Controlling