Marcelo Oliveira Silva

Works as trusted technical advisors representing HEC in customer/partner/consulting discussions Understands end to end business drivers for customers to be in cloud, translating it into technical requirements Follow-up and track technical HEC related issues Ability to Own, Lead and coordinate operational tasks, customer escalations, process improvements.

Configuration of Solution Manager 7.1 and 7.2 (Upgrade) and migration to SAP HANA using DMO. Configuration EWA reports for ABAP and Non ABAP systems Implementation of Solution Manager System and Application Monitoring for all systems in the landscape NWA administration for Java systems across the Landscape Applying support packages and Java patches using SUM Upgrade kernel by least kernel patch Client Administration – Performing Client copy, client export/import, remote client copy.

Installation and configuration of SAP NetWeaver 7.x (ABAP and JAVA) on Linux and Unix operating systems; Responsible for monitoring of Production systems; Administration of Netweaver systems installed in Oracle RAC clusters with ASM. OS migration of SAP systems across different platforms; Support Packages, updates in SAP Netweaver version; Installation and configuration of Solution Manager 7.1 (SP14) with Oracle database on Unix platform; Installation and configuration of Introscope Enterprise Manager

Implementation of Mastermaq Softwares systems, both on-site and remotely; Data migration between the company systems and Third Party systems; Troubleshooting MS SQL Server database errors; Performance analysis on SQL Server and SQL queries development; Development of customized solutions in C#, .NET and T-SQL language for customers.