Margaret Wanjiku

Angestellt, Senior Quality and Support Engineer, XPLM Solution GmbH

Skills

Communication skills
MS Office
Team work
Reliability
IT support
Support
Soft Skills
Master of Business Administration
Windows 10
Interpersonal skills
Friendliness
Enthusiasm
problem solving skills
punctual
willingness to learn
ability to work under pressure
Strong personality
Software Testing
attention to detail
Empathy
Customer orientation
Technical Documentation
Bug Tracking

Timeline

Professional experience for Margaret Wanjiku

  • Current 3 years and 10 months, since Oct 2022

    Senior Quality and Support Engineer

    XPLM Solution GmbH

    • Led large-scale QA projects and managed the full QA lifecycle. • Planned, executed, and evaluated tests across all products. • Contributed to implementation and version control processes. • Managed defect lifecycle: logging, tracking and retesting. • Trained and mentored junior team members. • Created and maintained technical documentation ( User Guides, Installation and Administration Guides, Release Notes).

  • 3 years and 9 months, Jan 2019 - Sep 2022

    Quality and Support Engineer

    XPLM Solution GmbH

    • Designed, executed and evaluated test cases. • Reproduced and analyzed software defects. • Reported test results and maintained test datasets. • Provided technical support to customers via email, telephone and video conferencing.

  • 1 year and 4 months, Sep 2017 - Dec 2018

    Working Student (Quality and Support Engineer)

    XPLM Solution GmbH

    • Executed test cases and documented results using Testia Tarantula. • Identified, documented and reported software defects.

Educational background for Margaret Wanjiku

  • 3 years and 4 months, Oct 2015 - Jan 2019

    Master of Business Administration, International Management of Resources and Environment (IMRE)

    Technische Universität Bergakademie Freiberg, Germany

  • 4 years and 4 months, Sep 2008 - Dec 2012

    Natural Resource Management (Wildlife Management)

    Moi University, Eldoret, Kenya

Languages

  • English

    C2 (Expert / native speaker)

  • Swahili

    C1 (Fluent)

  • German

    B1-B2 (Good)

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