Margarita Maksimovich

• Led the implementation of an autopilot system for Moscow Metro, managing a cross-functional team of 30–35 specialists and establishing delivery processes in Jira and Confluence. • Planned and controlled the project roadmap with a 12-month horizon, ensuring timely delivery of all key milestones. • Managed backlog of 150+ tasks per quarter and coordinated 5+ stakeholders. • Reduced MTTR for critical incidents by ~30% and blocking defects by ~20% by improving incident and defect management processes.

• Coordinated two federal-level digital transport projects involving 10–15 external teams and organizations, ensuring cross-stakeholder alignment. • Designed customer journeys (AS-IS / TO-BE) and developed business requirements for B2C digital services. • Led development and standardization of 54 digital service passports, reducing approval timelines by 20–30% and rework by 15–20%.

• Conducted daily financial and operational analysis of 100+ flights to support revenue optimization and route network decisions. • Analyzed sales trends, yield and profitability, prepared recommendations on flight cancellations, consolidations and tariff adjustments. • Contributed to key decision-making processes to improve route profitability and aircraft utilization. • Increased average load factor on key routes by 3–5 percentage points and reduced the share of unprofitable flights by 10–15%.