Mariam Anwar
Bis 2017, Customer Service Agent, National Bank of Egypt
Berlin, Deutschland
Werdegang
Berufserfahrung von Mariam Anwar
2 Monate, Mai 2018 - Juni 2018
Working Student
figo GmbH
-Business research for market evaluation -Assistance for offer creation -CRM data maintenance -Sales back office support
2 Jahre und 6 Monate, Apr. 2015 - Sep. 2017
Customer Service Agent
National Bank of Egypt
*Assist customers with routine account-related requests such as: *Inquiries about bank deposit products and service charges, ATM and debit card usage and limits. *Checking and savings accounts transactions, funds availability. *Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary. *Cross-sell bank products and services based on customer needs in accordance with the banks’ program standards.
9 Monate, Feb. 2012 - Okt. 2012
Supply Chain Assistant
Thebes international
*Coordinating with foreign suppliers the shipment from *date of issuing purchase orders until arrival of shipments. *Following up on Custom clearance companies and shipping lines. *Coordinating with banks on transfer of payments to our suppliers.
Ausbildung von Mariam Anwar
Bis heute 6 Jahre und 10 Monate, seit Sep. 2017
International Management
Hochschule Osnabrück
3 Jahre und 11 Monate, Sep. 2007 - Juli 2011
Accounting
Cairo University
Sprachen
Arabisch
Muttersprache
Englisch
Fließend
Deutsch
Grundlagen