Mariam Anwar

Bis 2017, Customer Service Agent, National Bank of Egypt

Berlin, Deutschland

Fähigkeiten und Kenntnisse

Customer service

Werdegang

Berufserfahrung von Mariam Anwar

  • 2 Monate, Mai 2018 - Juni 2018

    Working Student

    figo GmbH

    -Business research for market evaluation -Assistance for offer creation -CRM data maintenance -Sales back office support

  • 2 Jahre und 6 Monate, Apr. 2015 - Sep. 2017

    Customer Service Agent

    National Bank of Egypt

    *Assist customers with routine account-related requests such as: *Inquiries about bank deposit products and service charges, ATM and debit card usage and limits. *Checking and savings accounts transactions, funds availability. *Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary. *Cross-sell bank products and services based on customer needs in accordance with the banks’ program standards.

  • 9 Monate, Feb. 2012 - Okt. 2012

    Supply Chain Assistant

    Thebes international

    *Coordinating with foreign suppliers the shipment from *date of issuing purchase orders until arrival of shipments. *Following up on Custom clearance companies and shipping lines. *Coordinating with banks on transfer of payments to our suppliers.

Ausbildung von Mariam Anwar

  • Bis heute 6 Jahre und 10 Monate, seit Sep. 2017

    International Management

    Hochschule Osnabrück

  • 3 Jahre und 11 Monate, Sep. 2007 - Juli 2011

    Accounting

    Cairo University

Sprachen

  • Arabisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

Interessen

Travel

21 Mio. XING Mitglieder, von A bis Z