Marianna Ivanova

Angestellt, Inside Sales ERP & CRM Manager, TOMRA Sorting GmbH
Mülheim-Kärlich, Germany

Fähigkeiten und Kenntnisse

Pivot-Tabellen
Data Analyse
Forecasting
Management Reporting
Business Development
IFS Applications
CRM Systems
Customer relationship management
Event management
Business documents
Presentation skills
Customer Support
Microsoft Excel
PowerPoint
Microsoft Word

Werdegang

Berufserfahrung von Marianna Ivanova

  • Current 10 years and 9 months, since Sep 2015

    Inside Sales ERP & CRM Manager

    TOMRA Sorting GmbH

    IFS implementation for the sales department - Customer Orders creation in IFS for incoming projects worldwide - Handling of project documentation - Weekly forecast reporting to the management based on CRM statistics - Order intake statistics reports and analyses - Financial data supply and consolidation of a Management Report - Financial and forecast reports for the regional Sales Directors team - IFS processes improvements - Company and product presentations for groups from Russia & CIS

  • 1 year and 5 months, May 2014 - Sep 2015

    PA to General Manager Russia & CIS

    TOMRA Sorting GmbH

    Support to the General Manager by the new entity implementation - Document packages preparation for closing deals with partners - Translation of technical documentation and mailing correspondence - Communication with customers & partners - Commercial offers & contracts preparation - Participation in negotiations, plant visits, conferences, exhibitions

  • 6 years and 1 month, Mar 2008 - Mar 2014

    Sales Steering & Support

    Lufthansa Group

    Preparing statistic reports, presentations, sales visit packages - Maintaining data base, ad hoc report requests from the sales team - Target achievement monitoring, preparation of incentive payments - Analysis and evaluation of market and competition development - Identification of trends (industries', channel development, etc.) - Customer portfolios analyse, determination of strong / week points

  • 7 years and 4 months, Dec 2000 - Mar 2008

    Customer Service Manager

    Lufthansa Group

    Direct Sales - Customer Relation Management - Supervision

  • 1 year and 7 months, Jun 1999 - Dec 2000

    PA to General Manager

    CEBECO International

    New office implementation - Negotiations and contract translations - Administration

Ausbildung von Marianna Ivanova

  • 5 years and 10 months, Sep 1993 - Jun 1999

    International Communications

    Nizhny Novgorod Linguistic University

Sprachen

  • German

    C1 (Fließend)

  • English

    C1 (Fließend)

  • Russian

    C2 (Verhandlungssicher / Muttersprachlich)

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