Marie Emma Ndjonmbog

Critizr enables brands to become customer-obsessed at all levels of the organisation by creating a strong emotional connection between stores, customers and headquarter teams. Founded in France in 2012, the Critizr solution is today used in 25 countries by over 100 of Europe’s biggest companies across 20 different sectors including retail, banking, travel, entertainment and hospitality.

Limelight Networks is a premier content delivery network (CDN) service provider that enables organizations to deliver faster websites, more responsive applications, the highest quality video, and consistent game and software downloads to any device. As new digital trends emerge—OTT video delivery, daily software and application updates, and cross-platform distribution strategies—Limelight enables companies to do business online with greater speed, reliability, and security than ever before.

- Identifying and developing International BtoB customer portfolios via prospection, cold calls, networking, meetings… - Prospecting and meeting new customers and prospects around Europe. - Participating in professional events such as meetings, specialized professional trade shows, Mobile / CRM / E-Commerce events… international scale.

Managing customer relationships. - Identifying and developing International BtoB customer portfolios via prospection, cold calls, networking, meetings… - Prospecting and meeting new customers and prospects around Europe. - Participating in professional events such as meetings, specialized professional trade shows, Mobile / CRM / E-Commerce events… international scale.

 Contacts avec les interlocuteurs internationaux du service après-vente (transporteurs, magasins, fournisseurs)  Suivi des dossiers client  Traitement des demandes des clients à distance après la vente  Prise en charge des contacts entrants et sortants : appels, courriels, courriers

- renseigner les clients sur les caractéristiques des produits testés - communiquer exclusivement en allemand - accompagner les clients lors du test

MBA en alternance

Langues Etrangeres Appliquées en Anglais et Allemand