Dipl.-Ing. Marin Gerganov

Angestellt, Technical Specialist/Infrastructure Administration, HCL Technologies Germany GmbH

Kelberg, Germany

Skills

Windows XP
Windows 7
Windows 8
windows server 2003
Windows Server 2008
Windows Server 2012
Microsoft Active Directory
Microsoft DNS
DHCP
LAN
VLAN
VPN
Remote Support
help desk
Security
German language
Russian Language
ITIL
Informationstechnologie
Windows Server
Systemadministration

Timeline

Professional experience for Marin Gerganov

  • Current 6 years, since Oct 2017

    Technical Specialist/Infrastructure Administration

    HCL Technologies Germany GmbH

    Since October 2017, I work as Senior Specialist OSS / Infrastructure Administration to a customer in Kelberg, - Becton Dickinson Rowa GmbH. 1 and 2 point of contact for all IT and technical questions from users (local and remote) via email or telephone (service-now), deployment and management of new DELL laptops and workstations with Windows 7/10, Office 2013/365, SCCM, BitLocker, Skype for Business, One Drive for Business, Enterprise Software. Incident , Service, Asset , Change Management.

  • Current 14 years and 10 months, since Dec 2008

    IT Expert/System Administrator/Help Desk

    Municipalbank PLC

  • 6 months, Apr 2017 - Sep 2017

    Senior Specialist Onsite Deskside Services

    HCL Technologies

    From April 2017 to September 2017, I worked as Senior Specialist - Onsite Deskside Services at HCL Technologies Deutschland GmbH to a client in Leverkusen - Ascensia Diabetis Care GmbH. My duties were as first and second contact for all IT & technical questions from users by email or phone, managing these issues in service now ticketing systems. Setting up new HP laptop and tablets with Windows 10 and Office 365, administering a server with Windows Server 2012

Educational background for Marin Gerganov

  • 3 years and 10 months, Sep 1995 - Jun 1999

    Finance and Credit

    Academy of Economics "D.A. Tsenov " town Svishtov

  • 4 years and 9 months, Sep 1990 - May 1995

    Electronics and Microelectronics

    University of Ruse "Angel Kanchev"

Languages

  • German

    Fluent

  • English

    Fluent

  • Russian

    Fluent

  • Romanian

    Basic

  • Turkish

    Basic

  • Bulgarian

    -

Wants

System Administration
it support
Customer service

Interests

Hunting and fishing

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