Dipl.-Ing. Marin Gerganov
Angestellt, Technical Specialist/Infrastructure Administration, HCL Technologies Germany GmbH
Kelberg, Germany
Timeline
Professional experience for Marin Gerganov
Current 6 years, since Oct 2017
Technical Specialist/Infrastructure Administration
HCL Technologies Germany GmbH
Since October 2017, I work as Senior Specialist OSS / Infrastructure Administration to a customer in Kelberg, - Becton Dickinson Rowa GmbH. 1 and 2 point of contact for all IT and technical questions from users (local and remote) via email or telephone (service-now), deployment and management of new DELL laptops and workstations with Windows 7/10, Office 2013/365, SCCM, BitLocker, Skype for Business, One Drive for Business, Enterprise Software. Incident , Service, Asset , Change Management.
Current 14 years and 10 months, since Dec 2008
IT Expert/System Administrator/Help Desk
Municipalbank PLC
From April 2017 to September 2017, I worked as Senior Specialist - Onsite Deskside Services at HCL Technologies Deutschland GmbH to a client in Leverkusen - Ascensia Diabetis Care GmbH. My duties were as first and second contact for all IT & technical questions from users by email or phone, managing these issues in service now ticketing systems. Setting up new HP laptop and tablets with Windows 10 and Office 365, administering a server with Windows Server 2012
Educational background for Marin Gerganov
3 years and 10 months, Sep 1995 - Jun 1999
Finance and Credit
Academy of Economics "D.A. Tsenov " town Svishtov
4 years and 9 months, Sep 1990 - May 1995
Electronics and Microelectronics
University of Ruse "Angel Kanchev"
Languages
German
Fluent
English
Fluent
Russian
Fluent
Romanian
Basic
Turkish
Basic
Bulgarian
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