Ing. Mark Vrolijk
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Mark Vrolijk
- Current 9 years and 2 months, since May 2017
Service Continuity Management
MAN Financial Services GmbH
Business Continuity Management (BCM) IT Service Continuity Managenent (ITSCM)
- Current 10 years and 9 months, since Oct 2015CompuSafe Data Systems AG
Senior Consultant at MAN Truck & Bus MTBI
PMO / Windows-7 Client Rollout
PMO Projekt California
- 9 months, Feb 2014 - Oct 2014
External Consultant at NCR Corporation / BMW Group
NCR Corporation
Responsible for process review and service design for service tower: Real-Time Communications (RTC) Design and transition of ITIL lifecycle processes: Incident, Problem, Change, Configuration, Continuity, Event, Capacity, Release & Deployment and Service Level Management. Reporting to the Global Tower Head
- 1 year and 3 months, Oct 2012 - Dec 2013
External Consultant at Atos IT Solutions and Services GmbH
Vrolijk ITB
Responsible for the introduction of the ASMM / ITIL Based Problem Management Process into the ATOS Service Towers (Service Factories). Overall Project Manager and Teamlead for process design and rollout inclusive related Tools, Monitoring and Reporting adaptations.
- 6 months, May 2012 - Oct 2012Confexx GMBH
External Consultant of Siemens Enterprise Communications GmbH & Co. KG
Project Manager as part of the SEN Global Solution Marketing team.
- 2 years and 2 months, Dec 2009 - Jan 2012
Programme Director
Siemens Enterprise Communications Singapore
Manage a Transition & Transformation Programme for Britisch Telecom and their customer DP-DHL in APAC Region.
- 2 years and 9 months, Apr 2007 - Dec 2009
Regional Service Delivery Manager
Siemens Enterprise Communications Singapore
Regional Service Delivery Manager based in Singapore responsible for APAC Region and Australia, Interface to AT&T Regional Teams and supporting their customer General Motors with Transition and Transformation tasks.
Ausbildung von Mark Vrolijk
- 4 years, Aug 1988 - Jul 1992
Information Technology (ICT)
Technical University of West- Brabant
Information Technology
Sprachen
German
C1 (Fließend)
English
C1 (Fließend)
Dutch
C2 (Verhandlungssicher / Muttersprachlich)
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